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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1267 reviews)

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4.76

Based on 1,267 reviews, last reviewed 21st Feb 2025

9% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

Newbury Building Society Mortgages reviews (1267)

Review of the Newbury Building Society, Mortgages:

We remortgaged with you and all was done easily and...

We remortgaged with you and all was done easily and quickly Reviewed on: 14th November 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 18th November 2024

Justine gave me excellent advice and took the time to ensure I opened the correct savings accounts for my needs.

Every contact with the Wokingham branch has been kind, helpful and informative. The personal touch was evident from stepping into the Wokingham branch. Every member of staff was kind and courteous. Reviewed on: 13th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words. We will share your comments with Justine and the Wokingham branch team, who will be so pleased to hear them. Many thanks Response date: 13th March 2023

Top Building Society..

What an amazing building society ... we've had mortgages with them since 1994 they were the only building society which could provided us with the money we needed to buy in our preferred area at the start, so will always be thankful for that .The Abingdon branch were very understanding when needing to borrow more money for our second and third homes. Wouldn't go anywhere else would definitely be first on the list if we need to borrow in the future .. Very competitive.. Will always be grateful thank you Newbury building society Gordon Reviewed on: 10th March 2023

Reply from Newbury Building Society Gordon, thank you so much for taking time to leave feedback and for your kind words - we really do appreicate it. Response date: 10th March 2023

Great company

We had a lot of trouble with another lender getting our shared ownership and all went wrong and lost our mortgage offer, when we thought all was lost Newbury gave us an offer and had everything sorted for us very fast with very little hassle. They have had amazing customer support, which most other lenders don’t and just general made it very stress free for us. Once we moved in we even had a welcome box which was a nice touch from them. Couldn’t recommend any more Reviewed on: 9th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words. We do appreicate it. Response date: 10th March 2023

Looked after with great service and deals

I've had my mortgage with Newbury B S for years, and they've always offered good deals and helped me with queries. Just reviewed my mortgage again, and it was nice and easy Reviewed on: 9th March 2023

Reply from Newbury Building Society Thank you so much for taking time to leave feedback and your continued custom, we do appreciate it. Response date: 10th March 2023

Remortgaging

I received communication to let me know that present mortgage deal would end in April 2023. I was advised to get in contact to select a new deal. This was followed up with a reminder. I arranged a telephone interview that took place exactly on time, everything was explained and all my questions answered. I was offered a 3yr or 5yr deal. It was all very simple, professional and reassuring. Reviewed on: 8th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 9th March 2023

First time buyer

Good communication & very happy with the service I received Reviewed on: 6th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 6th March 2023

Great product and customer service

Newbury always very helpful on any query. Mortgage offer was simple and very easy to complete Reviewed on: 3rd March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Excellent speedy service

We managed to obtain a small mortgage through a broker, who had had very positive experiences with Newbury, particularly for the older customer! The whole process was uncomplicated and expedited without any problem. Reviewed on: 3rd March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Newbury Building Society Branch Review

Provided great service with my mortgage, always friendly service. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Friendly and efficient

I had an appointment to open an account as someone new to the Newbury Building Society. The meeting was an enjoyable experience - friendly and efficiently handled. Reviewed on: 24th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, and your kind words, we appreciate it. Response date: 27th February 2023

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Newbury Building Society: Mortgages reviews

9% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Mortgages reviews (1267)

We remortgaged with you and all was done easily and...

Justine gave me excellent advice and took the time to ensure I opened the correct savings accounts for my needs.

Top Building Society..

Great company

Looked after with great service and deals

Remortgaging

First time buyer

Great product and customer service

Excellent speedy service

Newbury Building Society Branch Review

Friendly and efficient

Do you have a different Newbury Building Society product?

There's still more to see!

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