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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1267 reviews)

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4.76

Based on 1,267 reviews, last reviewed 21st Feb 2025

9% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1267)

I would recommend everytime11

I have had problem-free interactions everytime over the years. They are supportive and efficient. I have even decided to stay with them and remortgage! Reviewed on: 3rd April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we appreicate it Laurel! Response date: 3rd April 2023

Initial admin error made up for by dedicated staff

I applied for a mortgage on my house, as my existing one's terms were due to expire. At the start of my application there was an admin error, but thanks to the personal attention of staff at Newbury, we worked out the fault and caught up with my application process in time to meet the target completion date. I was grateful to have real, dedicated people to deal with. Reviewed on: 3rd April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we appreicate it. Response date: 3rd April 2023

Wonderful Service

We are older mortgage applicants and our choice of provider was restricted - it really didn’t matter as we’d have opted for the Newbury regardless. Their attitude from the word go has been friendly, positive and so very helpful. A faultless transaction from application to completion! To have a welcome pack delivered the day after completion was the icing on the cake and, indicative of their whole business model! Reviewed on: 1st April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback Vikki, and for your kind comments- we really do appreciate it. Response date: 3rd April 2023

Mortgage review time!

We are nearing the end of our mortgage term and Charlotte in Wokingham was excellent with showing us our options and what was best for us. Reviewed on: 1st April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it and will be sure to share your comments with Charlotte, who will be so pleased to hear them. Response date: 3rd April 2023

Review

Quick response to telephone enquiries and things explained well Reviewed on: 31st March 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 31st March 2023

Newbury a friendly helpful Buulding Society

We have used The Newbury Building Society fur many years for our mortgages and we will use them again an easy no nonsense approach Reviewed on: 31st March 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 31st March 2023

Great customer care and customer service

I've remortaged with Newbury Building Society twice now and the experience and process is pain free, fast and efficient! I find things like this quite stressful but I have always been impressed with the high level of customer care and service recieved. I would highly recommend Newbury, I'm going into my 6th year of being a customer and I am beyond happy with the service and the product offering. Thank you! Reviewed on: 26th March 2023

Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us your feedback, we really do appreciate it. Response date: 27th March 2023

Excellent

Sara helped and explained everything for us , we were both extremely happy after our meeting with her . Reviewed on: 26th March 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Sara, who will be so pleased to hear them. Response date: 27th March 2023

First time I have been involved and very impressed with Newbury

Very helpful and explained things to make sure I understood as we went through the process. Reviewed on: 24th March 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 24th March 2023

Mortgage Deal

Very easy process to switch our mortgage to a new product on expiry of existing product. Reviewed on: 24th March 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 24th March 2023

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