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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.85
Based on 7,209 reviews, last reviewed 4th Feb 2025
5% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Welcome change from most retail banking Very easy to book and subsequently change/manage my appointment. I was welcomed and not kept waiting. Leah thoroughly explained the products on offer ... Read more Reviewed on: 4th February 2025
Walter's avatar
Walter

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7209)

Review of the Newbury Building Society, Savings:

Easy to open a savings account as a Power of Attorney.

5
As a Power of Attorney I opened a savings account for my mother. The process has been straightforward, efficient and clear, from the initial phone call, through friendly face to face meeting in Hungerford branch to enabling on line access. It’s been an outstanding experience with brilliant, empathetic and responsive customer care. Reviewed on: 27th January 2025
Jonathan's avatar
Jonathan
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. We will share your comments with our colleagues in our Hungerford branch who will be so pleased to read them. Response date: 31st January 2025
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Newbury Building Society

In branch service review

5
Later opening in the afternoon is my only request. Reviewed on: 31st January 2025

In branch service review

5
Very friendly staff in the Hungerford branch. Reviewed on: 31st January 2025

In branch service review

5
Alice and Aimee were most helpful with my savings request. Reviewed on: 31st January 2025

In branch service review

5
Friendly, courteous staff, always helpful. Reviewed on: 31st January 2025

In branch service review

5
Very good service, very pleasant staff, helpful. Reviewed on: 31st January 2025

In branch service review

5
Very clear and easy account set-up. Reviewed on: 31st January 2025

In branch service review

5
Helen was very welcoming and explained everything clearly so I understood. Really great advisor. Good interest rates. Reviewed on: 31st January 2025

In branch service review

5
Very helpful and efficient service today with a POA issue from Helen. Reviewed on: 31st January 2025

In branch service review

5
Staff exceptionally helpful with activating LPA for parent. Reviewed on: 31st January 2025

In branch service review

5
Very helpful and friendly staff. Reviewed on: 31st January 2025

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