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Newbury Building Society: Savings reviews

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4.87

Based on 7,497 reviews, last reviewed 7th Apr 2025

6% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

8%

1%

0%

0%

Latest highest rating:

5

Guided to better product without prompting I was helped in selecting a product with better interest than my existing one, very helpful in filling in the paperwork made it an easy task Reviewed on: 7th April 2025

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7497)

Review of the Newbury Building Society, Savings:

coming in brance to take out a bond

5

I had an appointment to take out a fixed rate bond. I arrived early but even so was seen immiatley by the Branch Manager Justine Ransom. She had all the necessary information to hand and took me through all the issues and m ade shire I I understood . She was pleasant, well informed and and made everything easy. . I was happy witht he experience. Reviewed on: 28th March 2025

Reply from Newbury Building Society Hi Gill, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Justine, who will be so pleased to hear them. Response date: 31st March 2025

In branch service review

5

very friendly staff and easy transactions. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

4

Experience very good - but if you do away with passbooks I will close my accounts. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

4

We had an appointment but waited in a queue - not sure where we had to be. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Very helpful in activating power of attorney. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Debbie was very helpful and polite and explained it all very well. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Very efficient. Got everything done. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

I find it all so easy and everyone is so helpful. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Difficult to access accounts online, log-in details do not work from one day to another. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Lovely to deal with someone who knows what they are doing. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Always great friendly customer service. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

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