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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8537 reviews)

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4.89

Based on 8,537 reviews, last reviewed 20th Dec 2025

61% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

All went well with account setup All went well with account setup Reviewed on: 20th December 2025

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8537)

Opening existing members acc

Absolutely brilliant service! I had filled the form incorrectly when applying to open acc, received a call and arranged to pop into branch where this was sorted and opened within 10 mins! Fantastic friendly helpful service Reviewed on: 11th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us such kind feedback, we really appreciate it. Response date: 14th February 2022

Opening 2 x accounts

Upon entering all of the staff were welcoming. Went in without an appointment and they happily opened 2 accounts for my son then and there. Although it started to get busy, the other members of staff working were apologetic but then quickly resolved any issues. The member of staff dealing with myself was polite and chatty without putting any extra delay on the process. They also made my son feel happy and this stopped him from being upset whilst waiting for boring adult stuff. Overall really happy and glad to be a new member. Reviewed on: 11th February 2022

Good easy access savings.

I was contacted by my local branch to tell me that as I’d had a ‘Welcome to Newbury’ account for a year I was entitled to open a ‘ members account’ with a better interest rate. I did this online and was immediately able to transfer money across. I did have to ring them as I’d managed to get my password wrong but a very helpful lady sorted this out instantly. Very helpful friendly people and better than normal rate of interest. Reviewed on: 11th February 2022

Reply from Newbury Building Society Hi - we really appreciate the time taken to leave us a kind review, thank you. Response date: 14th February 2022

Great service

Helpful . Very interested and caring staff Reviewed on: 11th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us kind feedback, we really do appreciate it. Response date: 14th February 2022

great team lovely people to deal with...

well explained so we could make our own decision Reviewed on: 10th February 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us kind feedback, thank you. Response date: 10th February 2022

Painless experience

Staff were very helpful and explained everything well Reviewed on: 9th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we appreciate it. Response date: 10th February 2022

Excellent Building Society

Very accessible and friendly. Always happy to answer queries. Products that are suited to my requirements. Reviewed on: 9th February 2022

Good Savings Rates

I love the Newbury BS - you can actually go into a branch with your old fashioned passbook and actually talk to a human being! Their savings rates are pretty good too compared to others and the staff are super helpful! Reviewed on: 8th February 2022

Really easy

I opened my new savings account by post. This was really easy to do and my passbook came back really quickly. The only criticism I have is that my passbook come in the same envelope as my certified copies of my passport and proof of address. I was surprised to have the copies sent back and concerned that if the envelope had gone astray then someone else would have all my ID and book Reviewed on: 7th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback, we appreciate it. Response date: 10th February 2022

Existing members rewarded

The Existing Members Account offers a market leading rate of interest to savers. I enjoy good service when visiting my local branch and I can access my account online. Reviewed on: 7th February 2022

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