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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8537 reviews)

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4.89

Based on 8,537 reviews, last reviewed 20th Dec 2025

61% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

All went well with account setup All went well with account setup Reviewed on: 20th December 2025

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8537)

i would definitely recommend Newbury Building Society

I was very impressed by the genuine, helpful, knowledgeable assistance I received from the Alton Branch recently when I opened a number of savings accounts. It is so good to know that there is a building society where one can feel secure in the knowledge that one has been given such good help in a friendly way. Reviewed on: 6th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us kind feedback, we appreciate it. Response date: 7th February 2022

Opening a new savings account

We visited the Basingstoke branch of your building society to put some money in our senior savings account and one of your staff pointed out that we could.earn more interest from another account. Taking her advice opened a new account each. We were served by a very pleasant and helpful young lady called Gladys Iredale who was very professional and opened our accounts with the minimum of fuss. Expecting the passbooks in a couple of days, we were very surprised to receive them the following day. Excellent service. Reviewed on: 4th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback and we will be sure to share your comments with Gladys who will be so pleased to hear them. Response date: 7th February 2022

Good intro

We attended a brief introduction to the Society and were taken through a painless application process in under 30 mins. Clear, concise, friendly service. Reviewed on: 4th February 2022

Reply from Newbury Building Society Hi - thank you for leaving us a kind review, we appreciate it. Response date: 4th February 2022

Very good

Was easy and fast efficient Would recommend Reviewed on: 4th February 2022

Reply from Newbury Building Society Hi - we appreciate the kind feedback and the time taken to leave us a review, thank you. Response date: 4th February 2022

Updating savings accounts

Very friendly and helpful staff who efficiently dealt with my requests. Reviewed on: 4th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us kind feedback, we appreciate it. Response date: 4th February 2022

New account opening

Bright new office in Abingdon. Very helpful staff who knew everything we needed to know. explained account details fully and dealt with our requirements quickly. New passbook arrived the following day. Reviewed on: 4th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave the kind feedback, we appreciate it. Response date: 4th February 2022

Very helpful and friendly customer service

Opened a new savings account in Basingstoke branch. Gladys was very helpful and friendly in setting up the account and detailing the various savings account options. Reviewed on: 4th February 2022

Reply from Newbury Building Society Thank you for your kind words and taking the time to leave feedback - we appreciate it and will be sure to share your comments with Gladys who will be so pleased to hear them. Response date: 4th February 2022

New 2nd savings account

Opened up another account. Website very easy to use. Clear instructions and nicely laid out. Reviewed on: 4th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave a kind review, we appreciate it. Response date: 4th February 2022

Easy online account set up

Very easy to set up online savings accounts., Clear and full account descriptions so you fully understand what account you are opening. Customer Service is brilliant. I locked myself out of my account and they got me back up and running in a jiffy and in a friendly and professional manner. Reviewed on: 3rd February 2022

Lovely service

Very helpful staff didn’t take to long to get a savings account ,lovely young lady very professional and helpful. Reviewed on: 2nd February 2022

Reply from Newbury Building Society Hi - thank you for your kind feedback and taking the time to leave us a review, we appreciate it. Response date: 3rd February 2022

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