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Newbury Building Society: Savings reviews

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4.88
Based on 8,720 reviews, last reviewed 7th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Always polite and efficient Always polite and efficient at Didcot branch Reviewed on: 7th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

Newbury Building Society Branch Review

5
Everything was well explained and clear Reviewed on: 31st March 2022
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Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you very much. Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff very friendly helpful and knowledgeable Reviewed on: 31st March 2022
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Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Lady who did telephone call for Alton was excellent Reviewed on: 31st March 2022
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Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. We will be sure to share your comments with the Alton branch who will be so pleased to hear them. Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Pity I cant put in more than 3K in one go Reviewed on: 31st March 2022
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Newbury Building Society Branch Review

5
I forget about the benefits. If you could remind us each year with a card with the names listed to put in wallet Reviewed on: 31st March 2022
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Verified Member

Easily understood website

5
Needed to open a new savings account. Step by step guide was easy to follow Reviewed on: 26th March 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback, we really do appreciate it. Response date: 28th March 2022
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Newbury Building Society

Friendly and Efficient

5
Opened a new account . All questioned answered and explained and how additional funds can be added. Reviewed on: 25th March 2022
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 28th March 2022
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Newbury Building Society

As it should be.

5
It worked a treat using the Internet. It was easy to find what I wanted, to open the account and to add it or. Reviewed on: 25th March 2022
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Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a kind review, thank you. Response date: 28th March 2022
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Newbury Building Society

Really helpful staff. If only interest rates were competitive.

5
NBS always a pleasure to deal with. Helpful staff and easy to operate online. Interest rates are neither competitive or keep pace with base rates so questionable if we keep our investments here or not. Happy to put in max FSCS amounts. Reviewed on: 25th March 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave comments, we appreciate and do review them all. We will share your comments with the relevant teams and share any updates on rates on our website. Response date: 25th March 2022
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Newbury Building Society

Too many questions

3
I had completed an application form for a new account and I was still asked all of the questions on it. I took the trouble to read the full details on the account that were sent to me by email and yet these were told to me again. I was also asked lots of marketing questions not related to the account which added significantly to the duration. Reviewed on: 25th March 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback. Our qualified savings advisers are required to ensure members understand the terms and conditions of all financial products to comply with financial services regulation. However, we will ensure your comments are shared with the direct sales manager to ensure the processes are as efficient as they can be. Response date: 28th March 2022
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Newbury Building Society

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