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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,539 reviews, last reviewed 1st Jan 2026
37% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service A great friendly set of staff that were happy to answer questions and help make the process of opening a new account really pleasant Reviewed on: 1st January 2026
Andreas M's avatar
Andreas M

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Newbury Building Society: Savings now

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Newbury Building Society Savings reviews (8539)

Friendly Service

5
Always greeted by a smiling face and forever helpful. Reviewed on: 16th February 2022
Stephen Talbot's avatar
Stephen Talbot

Great Service, and easy process

5
Opening my savings account couldn’t have been easier, Sammy was very helpful and ensured I understood the process at all points and was very knowledgable in answering questions! Reviewed on: 15th February 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review. We will be sure to share your comments with Sammy who will be so pleased to hear them. Response date: 16th February 2022
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Newbury Building Society

New savings account

4
Fairly straightforward to set up on-line Reviewed on: 14th February 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 15th February 2022
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Newbury Building Society

Opening a saving account

5
The process was quick and easy. Advice was clear and concise. Reviewed on: 14th February 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 15th February 2022
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Newbury Building Society

Opening a new savings account

4
Reasonably straightforward to open the account Reviewed on: 14th February 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 15th February 2022
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Newbury Building Society

Excellent service

5
Always helpful and service with a smile and a chat and a warm welcome Reviewed on: 14th February 2022
Jeremy 's avatar
Jeremy

Great Service

5
Always willing to help, and great to have face to face service. It is an old fashioned 'service' where you can actually talk to someone who understands the issues. Staff are always very personable. Thanks Reviewed on: 13th February 2022
Kathy's avatar
Kathy

Opened an 'existing member' account

4
I opened this account by post recently. It was dealt with very quickly, and the passbook sent to be within a few days. Reviewed on: 13th February 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us kind feedback, we appreciate it. Response date: 14th February 2022
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Newbury Building Society

Great Customer Service

5
Customer service and front of house a real differentiator. So much so, that Newbury will be my first port of call when we need something else. Reviewed on: 12th February 2022
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Verified Member

A First Class Service

5
Julie Harness - helped us to open a savings account. I had considered going to one of the big firms online but something told me to look local. I was right. Julie was fantastic; clear, professional and beyond helpful. We made the right decision. Julie is an asset. Reviewed on: 12th February 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us kind feedback and will be sure to share your comments with Julie who will be so pleased to hear them. Response date: 14th February 2022
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Newbury Building Society

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