Write a review

Log in/Join

Newbury Building Society: Savings reviews

View other Newbury Building Society products

4.86

Based on 7,650 reviews, last reviewed 10th May 2025

10% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

8%

1%

0%

0%

Latest highest rating:

5

Abingdon branch always great. Wanted to open a 60 day notice ISA. I’m an existing customer so thought I’d still have to book an appointment but they kindly fitted me in with thei... Read more Reviewed on: 10th May 2025

Latest lowest rating:

1

NatWest app won't pay in Can't access online to put money into my new accounts Reviewed on: 1st May 2025

Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7650)

Review of the Newbury Building Society, Savings:

Appalling service.

1

Met Sarah Jones (?) in Thatcham branch. Full of bluster and sales pitch. We both invested £5000 each. Since then no communication no information no help. She even asked us to go on line and put a Reviewed on: 26th September 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we are sorry to hear that you have had a poor experience, this is not what we expect. Our branch manager will be in touch to determine what happened and see how we can help. Thank you for letting us know and again apologies for this experience with our service. Response date: 26th September 2023

In branch service review

5

Great to have face to face conversation. Less paperwork - prefer online. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

In branch service review

5

Everyone is always friendly and helpful , which is lovely. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

In branch service review

5

Great customer service, lovely staff. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

In branch service review

5

A friendly set of staff and always helpful. Reviewed on: 30th April 2025

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025

In branch service review

5

help was very good and was willing to help. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

In branch service review

5

Personal touch, someone to speak to. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

In branch service review

5

Absolutely excellent service and branch staff, Passbooks wonderful. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

In branch service review

5

Everything explained to us clearly. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

In branch service review

5

Benn with them for years, wont go anywhere else. Reviewed on: 30th April 2025

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025

In branch service review

5

Always very helpful and smiling. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Central Credit Union 4.97 from 235 reviews
Savings
from Melton Building Society 4.71 from 2294 reviews
Savings
from Teachers Building Society 3.25 from 5 reviews

There's still more to see!

Newbury Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

Man on beach

News, guides and insight from our team

View resource hub

UK money news stories - 24 July 2024

UK money news stories - 24 July 2024

24th July 2024

Posted in Money Talks by Errolyn Smith

Your Money, Your Voice: Have your say

Your Money, Your Voice: Have your say

24th July 2024

Posted in Our insights by Errolyn Smith

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Our latest research - customers see little impact of FCA's Consumer Duty one year on

24th July 2024

Posted in Our insights by Darryl Barkwill

Consumer credit awards winners 2024

Consumer credit awards winners 2024

11th July 2024

Posted in Awards by Darryl Barkwill