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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.86
Based on 7,213 reviews, last reviewed 14th Feb 2025
4% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Top customer service I had to call the NBS as I was unable to login to my online account. I spoke to a very helpful, and local lady, and the issue was sorted swiftly. No c... Read more Reviewed on: 14th February 2025
Rob G's avatar
Rob G

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7213)

Review of the Newbury Building Society, Savings:

Your colleague was the epitome of Customer Service

5
My husband and I are having some serious problems getting things done since I broke my leg and in hospital. Your colleague Lisa Wedge took the time to help me understand my options and how to achieve the result the necessary outcome. Lisa was professional very helpful and empathetic. Reviewed on: 28th January 2025
Tony's avatar
Tony
Reply from Newbury Building Society HI Tony, thank you for taking time to leave feedback. We will share your comments with Lisa, who will be so pleased to read them. Hope your leg is healing well. Response date: 31st January 2025
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Newbury Building Society

In branch service review

5
Be clearer that having an appointment is required. Reviewed on: 31st January 2025

In branch service review

4
I think 3 bags maximum money is rather stupid as some people can't get into town regularly. Reviewed on: 31st January 2025

In branch service review

5
Always really helpful and friendly. Reviewed on: 31st January 2025

In branch service review

5
Having a new born, there being an office in town centre is great, especially since that my bank closed. Reviewed on: 31st January 2025

In branch service review

5
Good interest rates, friendly and helpful. Reviewed on: 31st January 2025

In branch service review

5
It is nice to still be able to come in and talk to someone. Reviewed on: 31st January 2025

In branch service review

5
Always professional and friendly. Reviewed on: 31st January 2025

In branch service review

5
Holly dealt with an elderley lady today with such patience and professionalism. Reviewed on: 31st January 2025

In branch service review

5
Bradley was extremely helpful, polite, explained everything well. Reviewed on: 31st January 2025

In branch service review

5
James and the other staff in Thatcham are always friendly and very helpful. Reviewed on: 31st January 2025

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