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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.83 (19219 reviews)

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4.86

Based on 19,219 reviews, last reviewed 1st Oct 2025

98640% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

GB3 was amazing got my issue and resolved GB3 was amazing got my issue and resolved it it quickly. very much recommended. it was over chat but knew what to do Reviewed on: 1st October 2025

Latest lowest rating:

1

Still Waiting My car was damaged by a truck while I was away from it. One Call have been given cctv and know who the company are but have not returned my excess th... Read more Reviewed on: 30th September 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (19219)

Value for money

Great service and very friendly Reviewed on: 10th September 2021

Excessive charges levied by the intermediary

An unintentional omission of a claim made 58 months ago, relating to a second vehicle with separate insurance, has no bearing on my 9 years plus no-claims entitlement used to obtain my insurance quotation via One Call Insurance. An intermediary charge imposed was subsequently taken from my account using the credit card details I supplied solely for the purpose of paying the agreed premium at inception of the risk. No additional payment was authorised by me though an additional amount was subsequently taken from my account! This action is both high-handed, and of concern and I consider a refund of the unauthorised charge appropriate. In the absence of a satisfactory response, I will not use One Call for future business, nor recommend anyone to them in the future! Reviewed on: 10th September 2021

Professionalism

Excellent and professional staff at all times Reviewed on: 10th September 2021

No nonsense, Dead simple

Found One Call on a comparison site. They have always been excellent, easy to deal with and I've decided to stay for another year because they have been so good. Reviewed on: 10th September 2021

One call

Haven’t had to use them yet but cheaper than anyone else that I saw Reviewed on: 10th September 2021

Easy to buy. Great service

As simple as can be. Very easy to get covered. Reviewed on: 10th September 2021

First impressions

I'd never used them before and the first thing I needed them for was a breakdown which was early morning but was all dealt with brilliantly and quickly and efficiently so I couldn't be more pleased because first Impressions count Reviewed on: 10th September 2021

Just puuurfect

It was so simple to get a policy setup, easy platform to view documents and my renewal came through at a very reasonable price so I’ve continued our story. Reviewed on: 10th September 2021

Highly recommended

Excellent and efficient service always able to get in contact with them. First insurance where my renewal was cheaper than previous year. Reviewed on: 10th September 2021

Good

Good customer service from staff Reviewed on: 10th September 2021

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