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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (27484 reviews)

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4.79

Based on 27,466 reviews, last reviewed 12th Jul 2026

195700% increase in 5 star reviews

in the past 90 days

2200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

true life Experience always helps in difficult times, and the more of it, the better. Reviewed on: 12th July 2026

Latest lowest rating:

1

It was cheaper to buy a new policy elsewhere than ju... It was cheaper to buy a new policy elsewhere than just change vehicles Reviewed on: 10th July 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

Review One Call Insurance: Car insurance broker now

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One Call Insurance Car insurance broker reviews (27484)

Excellent service incredible value for money

I was really happy with the cost of my car insurance received an email today telling me it just got cheaper. Contacted them excellent customer Service very helpful Can't thank them enough. Reviewed on: 3rd August 2022

Another bad experience after canceling

I needed insurance straight away as I needed to give 3 clear working days to the company before they would release vehicle. Got a quote £200 pound at least more than any of the companies on line we were advised to call the call centre the next day I couldn’t afford to wait as needed a policy straight away I needed the van and it had already been delayed 3 months I couldn’t afford the risk of waiting longer again I purchased a policy on line in order to get my van Never once was I told I’d have to pay an extortionate amount to cancel Had the quote been slightly more or available to do instantly I would of gone with it But I couldn’t afford to wait Online chat today Natasha K said Well you never told us you needed it straight away? Well you never asked? You never advised cancellation fees And you were patronising I won’t be using you again for van insurance Customer service is good but retention service is rubbish Reviewed on: 30th July 2022

Fraudsters

This company has taken £136 from my account even though my policy was cancelled. I have had no warning of this and there is no way to contact them to get it back as the online chat works when it wants to and no phone number is connecting. AVOID IF YOU VALUE YOUR HATD EARNED CASH. Reviewed on: 29th July 2022

0 Should be. Fraudsters!

No email. no phone to cancel policy only way to cancel contract via chat if that works. No email. no phone to cancel policy. I was on for an hour for the chat to reach them. An after that. No reply email: Good afternoon Thank you for contacting us today via live chat, unfortunately it appears the live chat session disconnected and therefore no changes have been confirmed on your account. Please take this email as confirmation that the automatic renewal on your policy remains in place and your policy will automatically renew as per our terms as business. Reviewed on: 28th July 2022

need a zero option for them

Dreadful company. Phone number is void and live chat doesn't work. I will now have to find another number to phone them on to ask why they've been taking an extra £3.99 from my account every month. Avoid at all costs Reviewed on: 27th July 2022

Great service

had a great service with One Call as always on their live chat, agents we're very friendly and informative Reviewed on: 27th July 2022

Been a customer for nearly 20 years!

Too long to tell the story but staying with a local broker for 20 years for home and motor insurance probably tells you everything you need to know. Reviewed on: 26th July 2022

Excellent quality service

great company, would highly recommend! Reviewed on: 25th July 2022

Fantastic prices and good products

Nice easy company to deal with good prices and good products made easy from start to finish Reviewed on: 25th July 2022

Good quality, reliable insurance

I have my car insurance with One Call and can't fault them. The price was competitive, the cover is really good when comparing to others. I like the portal/live chat as opposed to having to use a phone. Reviewed on: 25th July 2022

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