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One Call Insurance: Car Insurance Broker reviews

4.86
Based on 20,470 reviews, last reviewed 7th Oct 2025
121920% increase in 5 star reviews
in the past 90 days
1650% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

All staff are very knowledgeable and friendly,i woul... All staff are very knowledgeable and friendly,i would however like to be ableto speak to an operator. Reviewed on: 7th October 2025
Gordon l's avatar
Gordon l

Latest lowest rating:

1

Was very difficult to change insurance details Was very difficult to change insurance details and very expensive. Didn’t like being more or less locked in to a renewal Reviewed on: 7th October 2025
Mike B's avatar
Mike B

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (20470)

Reassuring customer care

5
New to this company after purchasing policy on line. Check back call from customer services going over policy details ensured I had the correct cover and also gave me additional information for services in the future when it’s time to renew. Impressed with friendly no nonsense approach. Reviewed on: 12th September 2021

Competitive on price, always helpful.

5
I checked comparison site's for a quote for car insurance. They were, I thought quite good. I made a call to One Call insurance, my insurer's at the time to cancel my next year's insurance, and to my surprise they beat the comparison sites. Very friendly, polite and so helpful. Reviewed on: 12th September 2021

Excellent

5
Keep me updated all the time and communication excellent. Reviewed on: 12th September 2021

Fast and efficient!

5
I needed business cover when I returned to social work and they found me the cheapest most reasonable quote in minutes. I needed time to compare prices and the following day, the same rep helped me to complete my plan with One Call. Speaking to the same rep was valued the most. Thanks guys! Reviewed on: 12th September 2021

Excellent customer service

5
The easiest decision regarding car insurance I have ever made. Everything you need down to breakdown cover,all made easy with the customer service. 100% recommend Reviewed on: 12th September 2021

Very quick and efficient

5
Now have all our family cars with One Call great company they just get things done with no fuss Reviewed on: 12th September 2021

Fantastic service

5
Easy to use site. Very helpful staff when speaking to them. Prompt service Reviewed on: 12th September 2021

How Refreshing

5
I suppose we all will give the best star reviews but why not, when customer service was brilliant and they saved me money. So stars they all are in my book Keith Reviewed on: 12th September 2021

Good Company

5
Cheap Insurance company and excellent service Reviewed on: 12th September 2021

Customer service

5
I have been with One Call for a lot of years . Always competitive with there quotes. Customer service is 5⭐. The extras you get are first rate . What I like is that the recovery service covers everything. Call out time excellent. Reviewed on: 12th September 2021

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