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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Professional

Outstanding assistance when needed. Reviewed on: 15th September 2021

Tried, trusted and stayed!

Have been with One Call for a few years now. Looked at purchasing cheaper elsewhere and One Call almost managed to match it. So I stayed. Always on time with annual reminders and friendly, cheery staff at the end of the phone. Reviewed on: 15th September 2021

Super service

Excellent customer service. All questions answered clearly Reviewed on: 15th September 2021

Cheap and cheerful

Got a great deal on my car insurance with exactly the same add on’s as the big companies. No problems at all. Reviewed on: 15th September 2021

One Call a must

Competitive price, friendly staff, extremely efficient when needing to claim. The whole experience made it easy to stay with them year on year. Reviewed on: 15th September 2021

Value for money great service

Have been with onecall for8/9 years now can’t fault them even though I look everywhere at renewal time they are still the best around and if I find cheaper they match it or even do a little better Reviewed on: 15th September 2021

One Call Insurance

Following my accident, the One Call Insurance team took immediate complete control by collecting my damaged vehicle and returning it fully repaired to my home. The accident was my fault but the stress was much reduced by the efficiency of One Call. I was brought a loan car to my home and kept updated about my vehicle throughout. Thank you One Call Insurance Reviewed on: 15th September 2021

Good Value

Renewing my Insurance was easy,straightforward and good value. The customer experience was enhanced by a polite, knowledgeable telephone assistant Reviewed on: 15th September 2021

Efficient service

I called to claim for a cracked windscreen and was booked in the same day to have this sorted out. Which is fab. Have found the service effficient however, it would be good to get the insurance premiums down as that seems to be a bit pricey despite many years of no claims bonus. Reviewed on: 15th September 2021

Well happy

One call are amazing they are easy to contact, very helpful, and theses day with this pandemic this is rare with companies i would give this company first class rating.there helpful and caring top class one call keep this up . Reviewed on: 15th September 2021

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