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One Call Insurance: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.82 (10417 reviews)

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4.83

Based on 10,416 reviews, last reviewed 7th Oct 2025

10000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

Brilliant Customer Service One Call insurance company is all about customer service, which in this day and age is sadly lacking. They answer the phone promptly, are polite, hel... Read more Reviewed on: 7th October 2025

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

Are you looking for One Call Insurance broker reviews? At Smart Money People, we collect reviews from customers like you in order to help others find the best brokers.

If you've already used One Call insurance broker services, why not leave a review and help out our community? Whether car, van, home or travel insurance, let us know whether you loved or hated using One Call.

One Call Insurance Insurance Broker reviews (10417)

Review of the One Call Insurance, Insurance Broker:

WORST COMPANY IN THE UK

WORST COMPANY IN THE UK, THEY ARE UNCONTACTABLE, THEIR CHAT SERVICE DOESNT WORK, THEY AREN'T AVAILABLE VIA THE PHONE, THEY FINE YOU RIGHT AWAY IF A PAYMENT IS MISSED AND ISSUE A DEFAULT RATHER THAN QUERY WHY, AVOID AT ALL COSTS, DO NOT TAKE OUT INSURANCE WITH THIS EVIL COMPANY WHO HAVE NO REGARD FOR THEIR CUSTOMERS AT ALL!!!!! Reviewed on: 24th February 2024

Recommended Insurer

After moving house, they made the process very easy and straightforward. Reviewed on: 24th September 2024

One call make it easy.

One call make it easy for me to keep both my business vehicles insured. Reviewed on: 24th September 2024

Highly Recommended

I have had my car and home insurance with One Call for many years, the service they provide has always been excellent, I highly recommend them. Reviewed on: 24th September 2024

First class

A first class service, swift and prompt and easy to understand. Reviewed on: 24th September 2024

Excellent product.

Excellent product. Communication is excellent and good value for money compared to other companies. Recommended company to my family members Reviewed on: 24th September 2024

Great Product

Great product backed up by great service and very competitive pricing. Reviewed on: 24th September 2024

Great company to deal with.

Excellent service.. In my experience, prices compared with other companies are always cheaper & their staff are very efficient. I am really happy to do business with them. I naturally shopped around before renewing my insurance but couldn’t better them. Reviewed on: 24th September 2024

Double less trouble.

Been with them for some time now for house and car insurance Never had any problems and on the occasions when you have to phone the staff are very friendly and knowledgeable . Also find it very convenient to have both insurances with the same company Reviewed on: 24th September 2024

.recommended

Reasonable money wise and had no problems. Reviewed on: 24th September 2024

Great company

I have been with One Call for many years and always find them Very knowledgeable and get the best deal for me the customer. Thoroughly recommend Reviewed on: 24th September 2024

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