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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,309 reviews, last reviewed 17th Oct 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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Latest highest rating:

5

Friendly and professional They were polite and knowledgeable regarding the products I was asking about and in addition sorted out problems that had been the fault of a previous... Read more Reviewed on: 17th October 2024
Steve D's avatar
Steve D

Latest lowest rating:

1

WORST COMPANY IN THE UK WORST COMPANY IN THE UK, THEY ARE UNCONTACTABLE, THEIR CHAT SERVICE DOESNT WORK, THEY AREN'T AVAILABLE VIA THE PHONE, THEY FINE YOU RIGHT AWAY IF A PA... Read more Reviewed on: 24th February 2024

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One Call Insurance Insurance Broker reviews (10309)

Motorbike sorted

5
Motorbike insured quickly and effortlessly for a fair price. All that was needed was One Call! Reviewed on: 29th August 2023

Recovery

1
I paid for recovery with my insurance and when I phone to be recovered from the side of the A1 motorway they had the audacity to tell me my motorcycle wasn’t M.O.T d. so they wouldn’t send recovery. I had to have a three way conversation with them, my wife and myself to try and prove I had a valid M.O.T. and in the end my wife had to send an E.Mail with a copy of my M.OT. certificate. It took them 5 hrs before I got recovered as I could prove it had a valid M.O.T. Absolutely ridiculous and outright dangerous. Reviewed on: 29th August 2023

Great insurance

5
Great price, website and service. Would recommend using again. Reviewed on: 29th August 2023

Great Insurer

4
My bike (scooter) insurance just came up for renewal and I did nothing just let it renew. Excellent service by One Call Insurance. Reviewed on: 29th August 2023

Does more than it says on the tin!

5
Over the last 5 years plus I have not managed to find an insurance company to beat One Call insurance on any of my insurance deals, be it Home, Motorbike and my wife's car insurance. Easy to use website, polite and courteous staff, I have recommended this company to many friends and family. Reviewed on: 29th August 2023

Always happy to help

5
They always try to help me get the best policy possible Reviewed on: 29th August 2023

quick response competitive rate

5
quick online chat service with tristan b who sorted everything very well will use again Reviewed on: 20th July 2023

Easy-peezey...

5
I have 1 car & 2 motorbikes with One Call. Ok, I'm old (60) and so are the car / bikes - but only £120 this year fully comp for the car (2003 VW Golf), £57 this year fully comp for the first bike (a 1981 650), and only £47 for the second (a 1984 850) which I've just added to my policy - even tho my NCD is on bike 1! Plus they offer lots of discounts for multi-vehicles, introducing family & friends etc. And their customer portal makes dealing with them - adding vehicles, checking on the cover etc - easy-peezey. Or is it peasey? What the hell, One Call are really good - and I worked 35 years in banking and insurance - big names - so I don't say that lightly! Reviewed on: 24th November 2022

Never had problems with yourselves

5
Overall really have had no problems but the same as most company’s getting to talk to a human can be problematic well done been with the company for a few years now Reviewed on: 17th October 2022

Excellent service

5
I've been on their policy which stays the same on a monthly roll over and from a cost point of view this has been great for me on a limited income. Luckily I've not needed to claim so don't know how that would go should it be needed. Reviewed on: 17th October 2022

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