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Perfect Pet Insurance: Pet Insurance reviews

4.77
Based on 1,421 reviews, last reviewed 10th Nov 2024
24% increase in 5 star reviews
in the past 90 days
80% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Great information, competitive price and so far reas... Great information, competitive price and so far reassurance of mind Reviewed on: 17th October 2024
Simon Hudson's avatar
Simon Hudson

Latest lowest rating:

1

Do not insure with them. Do not insure with them. They take your money and will not pay out when you make a claim. Avoid!! Reviewed on: 10th November 2024
Susan's avatar
Susan

About this product

Before choosing your new pet insurance provider, check customer reviews to be confident they’re the right fit for you. We gather Perfect Pet insurance reviews to give you valuable insight into the provider.

Perfect Pet offers policies for cats and dogs, with specialist policies available for animals that are elderly or very young. Various Perfect Pet policies have three levels of cover available: Elite, Elite Extra and Elite Extra Plus. There’s also a multi-pet discount if you have additional animals to insure.

Does this sound like the right company for you? Take a look at our Perfect Pet insurance reviews to learn more about the provider and its policies. Find out what level of cover policyholders chose, and whether they’ve found the policy to be comprehensive. Discover how satisfied they are with the customer service and claims process. Learn about any problems customers have encountered with their policies, or whether they have found the provider to be flawless.

We want to use the power of reviews to help people make more successful decisions. Write an honest Perfect Pet insurance review on Smart Money People and help other pet owners doing their research. Why did you decide to insure with Perfect Pet and have you been satisfied with your decision? Would you say that your premium price was reasonable for the level of cover you received? Have you had any experience with the customer service team or claims process? Whether good or bad, share your experience with others. Together, we can help people like you make better financial decisions.

Perfect Pet Insurance Pet Insurance reviews (1421)

Review of the Perfect Pet Insurance, Pet Insurance:

Customer service always good.

5
Customer service always good. Good value for money. Claim was processed quickly. However lots of small print for things not covered when making claims, which I’ve not experienced with other insurance companies. Took me off guard. Reviewed on: 16th October 2024

Do not insure with them.

1
Do not insure with them. They take your money and will not pay out when you make a claim. Avoid!! Reviewed on: 10th November 2024

Worst insurance company ever!

1
Worst insurance company ever! Do not recommend them at all!! Declined my claim and keep asking for the same details that was already provided by the vets. Vets put a letter in place with full histology but they think they know better than vets and now even declined to review my claim. I asked them to provide me with the complaints procedure so I know when the time comes but instead they raised a complaint for me that I did not asked for and then straight away declined my claim again. Im going to the financial Ombudsman now to fight for my rights!! Not customer friendly at all! Please listen to the reviews and pay a little bit more but get better service from other insurance companies! Reviewed on: 1st November 2024

Great information, competitive price and so far reas...

5
Great information, competitive price and so far reassurance of mind Reviewed on: 17th October 2024

Good and professional.

5
Goid and professional. I reccomend. Reviewed on: 15th October 2024

Very helpful staff, great service

5
Very helpful staff, great service Reviewed on: 15th October 2024

Applied online , it was easy and straightforward, al...

5
Applied online , it was easy and straightforward, all the information I needed was there Reviewed on: 15th October 2024

My complaint was sorted within a few days, althought...

5
My complaint was sorted within a few days, althought it shouldnt have got that far, was still good to know the process works and I got my result Reviewed on: 15th October 2024

Only been with them for a day but got my docs, my lo...

5
Only been with them for a day but got my docs, my log ins and also have access to an online vet 24/7 Reviewed on: 15th October 2024

I have claimed many times over the years and always...

5
I have claimed many times over the years and always been more than reasonable Reviewed on: 15th October 2024

Excellent service at a reasonable price.

5
Excellent service at a reasonable price. I first insured my first pet and then got a puppy and also insured him with the same company. Reviewed on: 15th October 2024