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Petplan: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.88 (2296 reviews)

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4.82

Based on 2,296 reviews, last reviewed 15th Oct 2024

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024

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About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

Petplan Pet Insurance reviews (2296)

Review of the Petplan, Pet Insurance:

Hassle-free service, stress-free claim

I have been with Petplan for a few years now & have had to claim for two of my kitties. Each time the process was smooth, stress-free & handled perfectly. Would definitely recommend! Reviewed on: 16th July 2020

Petplan are BRILLIANT!

My German shepherd was extremely poorly petplan supported me almost through our difficult time. They have continued to support me and my German shepherd. Reviewed on: 13th July 2023

Best by far

I have my dog insured with Pet plan who is now 12, and I have had Pet plan insurance since he was a puppy. Whenever I have made a claim the procedure is so simple. My vet submit the claims for me, I receive a text from Pet Plan advising they have received it, and then another text to advise payment made. The simplest claims I ever made. Covered for life is also the best when your pet gets a life long condition Reviewed on: 12th July 2023

Payout

These insurers are great. My pet is young but has had so many health problems this year. Every time the cost is above the excess they have paid out. Reviewed on: 12th July 2023

A plan you can trust

Easy to set up, good website. This is my first time with pet plan, I found it good value & its good to know my vet will deal directly with them taking away some of the worries should my pet fall ill. Reviewed on: 12th July 2023

Fast, Reliable and Stick by their promises

Fantastic insurance, stand by their word in their policies, no issues no excuses and settle accounts quickly with the vets... made a stressed furbaby parents life a lot easier knowing they are there to financially support where they can. highly recommend them. Reviewed on: 12th July 2023

Supportive when you need them most

Petplan was easy to set up and my vets can even deal direct with them. Claims are settled promptly taking a lot of the stress out of looking after your pet when it is ill. Competitively priced insurance but with agents on hand to offer support when you need them most Reviewed on: 12th July 2023

You get what you pay for!

Very happy to have been a customer for my pets for the last 16 years. Never had an issue claiming and very helpful that my vets and any referral I have been too have been happy to do a direct claim. The ability to ‘preauthorise’ claims is great as it gives me the ability to make an informed decision about my pets veterinary needs. It may cost more on face value, but when you do your research, you get what you pay for! Reviewed on: 12th July 2023

Great insurance company

I never have to worry about my 3 pets getting ill as they are all covered by Pet Plan so I know their treatment will always be covered with no quible Reviewed on: 11th July 2023

Insurance you can trust

I have all three of my pets insured with Petplan and I’m confident that if I need to claim, it will be paid promptly with little to no effort from me. Unfortunately one of my cats was very sick last year and has an ongoing chronic condition. It’s reassuring that Petplan will continue to cover her condition for life and haven’t charged me more for claiming, in fact, my insurance only increased by a small amount at renewal, despite me claiming in the thousands. Reviewed on: 11th July 2023

Rascals amputation of leg

So easy to sort out claim and had a lovely message from petplan sympathies for his illness. Reviewed on: 11th July 2023

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