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Petplan: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.88 (2297 reviews)

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4.83

Based on 2,297 reviews, last reviewed 6th Feb 2025

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Never had an issue when my horse was injured, had KS... Never had an issue when my horse was injured, had KS or colic. They were very friendly and everything was sorted out very quickly Reviewed on: 6th February 2025

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024

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About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

Petplan Pet Insurance reviews (2297)

Review of the Petplan, Pet Insurance:

Cheaper to insure my car....

I have not made any claims on my pet insurance and my Pug, Alfie, is of great health but because I missed the renewal date, my insurance quote for the following year was increased and I was quoted £342!!! (an additional £90 because I. Missed the renewal date) Reviewed on: 8th October 2016

Best Pet Insurance out there

Very positive experience with Petplan this year after our little dachshund, Lola, was referred for an emergency operation on her neck. We can not thank Petplan enough for what they did, and how they helped us. They always advertise as the best pet insurer and we’ll second that - thank you. Reviewed on: 26th August 2022

Excellent company

I have been a customer for 11 years and have always found petplan to be helpful, payments have been prompt, any questions I've had have always been answered promptly and efficiently. Would highly recommend Petplan to anyone who has pets Reviewed on: 26th August 2022

Highly recommended

I would choose Petplan everytime for my pets. Have always been reasonable with exclusions, paid all of my claims, insure my pet over 8yrs and reset our allowance each year allowing us to continue claiming on a single illness. Quite expensive.. But worth it when its needed. Reviewed on: 26th August 2022

Best Insurance Company

I have used PetPlan to insure my dogs for over 8 years. They have paid out every claim I have made within 48 hours. Their annual increases are always reasonable. Great peace of mind having both my dogs insured with then. I would (and do) recommend them the everyone. Reviewed on: 26th August 2022

Great cover and claims service.

Petplan cover things other insurers don’t and don’t wriggle out of claims. Reviewed on: 26th August 2022

Excellent helpful company.

When my previous cat passed away, Petplan were really sympathetic & helpful with cancelling my payments. That's why I chose them again to insure my new cat. Very easy to talk to & arrange things. Reviewed on: 26th August 2022

Outstanding

We have insured all our dogs with Pet Plan Their customer service is outstanding. The online portal is easy to use and submit claims. Our dog Jack would not be here today without Pet Plan. I recommend Pet Plan to all my clients and now our puppies new owners. Keep up the awesome work Pet Plan Reviewed on: 26th August 2022

No problems

No problems, not had to claim, offers good cover Reviewed on: 26th August 2022

Brilliant Company to insure pets with

Petplan were brilliant when my cat got hit by a car. They dealt with the vets directly in what was a very upsetting time. They paid out to the various vets that Toby was treated at without even talking to me. I’m so glad I had Petplan insurance for Toby. Reviewed on: 26th August 2022

good value

When considering price and cover and provided I found Petplan to be best value. Reviewed on: 25th August 2022

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