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Petplan: Pet Insurance reviews

4.83
Based on 2,298 reviews, last reviewed 27th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic insurer Fantastic insurer, very helpful when there’s an issue and quick to pay out if there’s a claim Reviewed on: 27th February 2025
Alex L's avatar
Alex L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months
...

Petplan Pet Insurance reviews (2298)

Review of the Petplan, Pet Insurance:

Best Ever !

5
Easy to claim, no mess, no fuss and payment in days ! Reviewed on: 16th October 2023

Hassle free

5
PetPlan’s no quibble, comprehensive cover cuts out the middle man and pays the vet directly. What’s not to like! Reviewed on: 13th October 2023

Easy to set up

3
Easy to set up but the proof will be when I submit a claim (fingers crossed I wont) Reviewed on: 12th October 2023

brilliant

5
no fuss, low cost and covers all Reviewed on: 12th October 2023

Best insurance provider

5
We had no issues with petplan, completing the claim was straight forward and good customer service provided. Petplan paid vet very quickly, reducing stress in a very difficult situation with our pet. Reviewed on: 11th October 2023

Pets

5
Excellent service, always paid my vets promptly and it took the worry off me finding the money to pay the vet myself Reviewed on: 10th October 2023

Very efficient company.

5
Very professional company. When you are worrying about your animals health, they keep you informed about your claim and notify you once the vet's bill has been paid. Reviewed on: 8th October 2023

Would never swop

5
Always there when you need them Reviewed on: 4th October 2023

Keep emailing me

1
They keep emailing me even though I told them my pet passed away Reviewed on: 4th October 2023

Reliable, honest, prompt, informative

5
Clear policy, full lifetime cover without doubt excellent value for our arthritic dog. Additional support with informed advice on pet care. Always available for support. Thank you Reviewed on: 4th October 2023

Hassle free ongoing support

5
We would all love to think our pets will never be ill but we know that is wishful thinking. I have registered my pets with Pet Plan for over 30 years. The 'for life' policies give you the reassurance you will never fail your pets because of finance. They are kind, professional and speedy to resolve claims. Everything you want in a provider. Reviewed on: 30th September 2023