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Petplan: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.88 (2298 reviews)

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4.84

Based on 2,298 reviews, last reviewed 27th Feb 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Fantastic insurer Fantastic insurer, very helpful when there’s an issue and quick to pay out if there’s a claim Reviewed on: 27th February 2025

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024

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About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months ...

Petplan Pet Insurance reviews (2298)

Review of the Petplan, Pet Insurance:

its really great

i had a insurance about 6 year before .and i think its a really helpful and peace of mind that my pet is safe from the hard time .and I'm really suggest everyone who got the pet they should take a insurance for their pet too and i have a good experience with this company .thanks Reviewed on: 7th November 2015

Fantastic insurer

Fantastic insurer, very helpful when there’s an issue and quick to pay out if there’s a claim Reviewed on: 27th February 2025

Never had an issue when my horse was injured, had KS...

Never had an issue when my horse was injured, had KS or colic. They were very friendly and everything was sorted out very quickly Reviewed on: 6th February 2025

Generally great service and quick payouts, price hik...

Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024

Good advice, easy to make a claim

Good advice, easy to make a claim Reviewed on: 14th October 2024

Affordable 5 star cover

My cat Sooty had a couple of accidents when she was a young cat and she was expertly looked after by Harbour Vets in Portsmouth and Archway Vets in Petersfield and knowing that she was covered by Petplan took a lot of the worry out of what was a very stressful time. The vetinary staff were very helpful when we made our claim. Reviewed on: 25th September 2024

Reassuring

The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 star rating Thanks petplan Reviewed on: 7th September 2024

Marley's insurance

I have been with petplan for 13 years now Reviewed on: 27th August 2024

Grateful to Petplan for 8 extra years and counting.

When the vet wanted to put our dog down at 2, Petplan Covered For Life enabled us to get a 2nd opinion, specialist referral & excellent treatment. He is now nearly 10! Reviewed on: 26th August 2024

Been with petplan 29yrs best pet insurance around .

Would recommend petplan life insurance. 29yrs ive been with them and have always had good service .Knowing my cats are covered for illnesses and conditions for life .My policies are automatically renewed and having my petplan its so easy to track claims and down load policies etc .I find petplan good value and excellent service . Reviewed on: 26th August 2024

Expensive and doesn't value loyal customers

Got a quote for 2 new puppies. Have an adult with Pet plan already. Was too expensive so waited about 3 weeks to next pay day went back for another quote and it had gone up £7 Which I thought was a bit much so haven't taken up looking elsewhere. When I queried was told was their best price. I have insured several dogs over last 20 years and never claimed customer service and rewards for loyalty not given so time to ditch and look elsewhere. Never insured my dogs with anyone else... Reviewed on: 24th August 2024

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