Pockit Account Reviews

  Ratings based on 475 reviews       Last review 6 days ago    

Pockit reviews prepaid card are written by people like you! Our Smart Money People reviews can help you to find the best banking alternative around. And if you have experience with Pockit (good, bad or just ok) you can write your review here.

Overall Rating

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Pockit Review Insight

What are people saying in their reviews?

Ease

27% of feedback is Process related

Customer profile

Top Age Profile: 25-34

Top Channel Preference: App

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Your Account Reviews

475 reviews

Review Pockit's Account now

STAY AWAY!!!!

DO NOT USE THIS COMPANY!!!!!, MASSIVE FRAUD BEING COMMITTED, THEY WILL FREEZE YOUR ACCOUNT AND USE YOUR MONEY TO FINANCE THEMSELVES, IF YOU WANT TO SEE THE STATE OF THEIR FINANCIAL DEBT LOOK ON COMPANY. CHECK. COM, THEY'VE EVEN STOPPED PAYING CASHBACK... Read more

DO NOT USE THIS COMPANY!!!!!, MASSIVE FRAUD BEING COMMITTED, THEY WILL FREEZE YOUR ACCOUNT AND USE YOUR MONEY TO FINANCE THEMSELVES, IF YOU WANT TO SEE THE STATE OF THEIR FINANCIAL DEBT LOOK ON COMPANY. CHECK. COM, THEY'VE EVEN STOPPED PAYING CASHBACK BECAUSE THEY CAN'T AFFORD TO, I HAVE INFORMED THE POLICE AND THE FINANCIAL OMBUDSMAN, THEY HAVE MANY CCJS AGAINST THEM AND THEIR CUSTOMER SERVICE IS NOW COMPLETELY UNOBTAINABLE PLEASE TRUST ME DO AVOID POCKIT AT ALL COSTS, THERE ARE PLENTY OF OTHERS THAT OFFER A SIMILAR SERVICE JUST DO NOT USE THESE CRIMINALS

Reviewed on 9th June 2021
P. B's avatar
P. B

AVOID

Pockit have zero customer service so any issues they will NOT get fixed and ironically you will be left out of pockit. They closed their phone lines, they closed their online chat and they do not respond to ANY emails. The only way to get any response... Read more

Pockit have zero customer service so any issues they will NOT get fixed and ironically you will be left out of pockit. They closed their phone lines, they closed their online chat and they do not respond to ANY emails. The only way to get any response from them is to leave a 1 star review on Trustpilot and they will reply there to do some 'damage control'. If they weren't so concerned with attempting to take down bad reviews and instead actually replied to their customers' emails and resolved their issues then there might not actually be as many bad reviews. If you want to keep your sanity and money then I wouldn't touch this company with a 10ft pole.

Reviewed on 22nd May 2021
Elizabeth Croft's avatar
Elizabeth Croft

Pockiting pockit being noticed by others

Radio 4 sat (22/05/21) at 12.04 moneybox live doing a talk about... Read more

Radio 4 sat (22/05/21) at 12.04 moneybox live doing a talk about pockit.

Get in touch with moneybox live see in they can air your views.

My account been on review over 14weeks with no timeframe to resolve.

What i want to know is where is my money? Who is earning interest on my money???

What you ghave to remember is a true bank would never have taken a deposit then freeze account a true bank would not have accepted deposit and told you to contact them. Always remember that.

They try an flag reviews but these are real experiences and people need to know this

Reviewed on 21st May 2021
D purfumz123's avatar
D purfumz123

I cant believe they restricted my account

This “Bank” is a Pure SCAM, Don’t ever use it, don t put your money in the Scvmers’s Hands!!! They Restricted my Account without no Reasons, they asked for Documents but i am already Verified!! Now they doesn’t reply to the emails!!!!

Reviewed on 3rd May 2021
Samuel Strungaru's avatar
Samuel Strungaru

Fraudulent company

Go to Linkedin for example see how many unhappy customers they have with stolen... Read more

Go to Linkedin for example see how many unhappy customers they have with stolen funds
Feburary 2021 Pockit said they would be reviewing my account , it is now the end of April 2021 and only generic emails in return and still this fraudulent bank has MY funds held illegally ,I am also NOT alone there are MANY people with the same issue , go to linkedin pockit page and see the threads , see the reviews of this company all the same , stolen funds and many including myself going through Financial Ombudsman to sort this fraud service out , avoid opening an account with them if I was you !
If you have already been defrauded and wish to contact me to join the civil case myself and a few others are bringing against Pockit to get our money , costs , damages back then feel free to drop me a line you can find me as Carla G on the thread on Linkedin

Reviewed on 26th April 2021
carla g 's avatar
carla g

Pickpockiting at its worse. Scanderlous

Pock it blocked my money now for nearly 6weeks. Go to RESOLVER.They escalate it to ombudsman. Help@pockit.com automated. No response.they dont reply on social media. Says account under review.no timeframe. Read T pilot reviews.shocking bad. Use... Read more

Pock it blocked my money now for nearly 6weeks. Go to RESOLVER.They escalate it to ombudsman. Help@pockit.com automated. No response.they dont reply on social media. Says account under review.no timeframe. Read T pilot reviews.shocking bad. Use resolver they give a date when they escalate it on your behalf. They faking gud reviews because bad are outweighing them. Same names on auto emails are on reviews. Hopefully ombudsman will report them.what are you waiting for resolver gives hope

Reviewed on 1st April 2021
D purfumz123's avatar
D purfumz123

BLOCK, LOCK AND FREEZE YOU OUT OF YOUR ACCOUNT WITH NO CONTACT ALLOWED

SHAMEFUL COMPANY. VIRRAJ jatania should be embarassed and possibly held to account. thousands of cutomers can't get access to their money. pockit limited frozen accounts even with customers getting benefits paid in by the uk goverment and as little... Read more

SHAMEFUL COMPANY. VIRRAJ jatania should be embarassed and possibly held to account. thousands of cutomers can't get access to their money. pockit limited frozen accounts even with customers getting benefits paid in by the uk goverment and as little as £40 on the card are being told "money laundering" - this company need to be investigated. the FCA regulate them but only want you to take them to the small claims court - i am doing this BUT pockit limited asked for a court appointed telephone mediator FIRST - i agreed and pockit limited did not answer the phone when called by the court so now my case is going before a judge. i am now getting messages from people who have had their accounts blocked and one woman has had a stroke because of the stress this company is putting her through - not everyone can afford the court fees so better would be if a journalist looks into this company and its dealings. 4 months late with accounts (companies house) and a self appointed CEO that is only down as one of several directors (they have a very large turnaround of "resigned" directors) and the secretary who doesn't even respond to special delivery letters! disgusting - DO NOT USE THIS COMPANY

Reviewed on 24th March 2021
Nurse Watch-Fun's avatar
Nurse Watch-Fun

They are bouncing payments

Pockit are in hiding, not answering phones, emails, or Web chat. Ask the FCA to point you to the right place for compensation

Reviewed on 23rd March 2021
Robert Tringham's avatar
Robert Tringham

No Access to £250 transferred into Pockit from my current account that bears the same name as Pockit

... Read more


Beware.
Liens not manned, just auto voice. No CHat - as they class my account 'locked' for no good reasons, yet it was not locked to accept monies. No response to my prelegal action. Unreasonable. Fraudsters.
cannt log in to account to communicate via CHAt:
ARE REVIEWING YOUR DETAILS SO YOU CAN USE YOUR ACCOUNT. AS EACH CASE IS UNIQUE, WE CAN'T PROVIDE A SPECIFIC TIMEFRAME FOR THIS TO BE COMPLETED, WE WILL BE IN TOUCH ONCE WE HAVE AN UPDATE

BEWARE!!!!!!!!!!!

Reviewed on 18th March 2021
O Seller's avatar
O Seller

Appalling

Account locked for no good reason, no response to any form of communication since 22/2/21 Zero customer "service" - large balance unavailable. Referred to Ombudsman (FOS) and FCA. Forced to assume direct fraud / theft, so referral to Police also.

Reviewed on 16th March 2021
Lawrence Conyers's avatar
Lawrence Conyers

please do not use Pockit

Been waiting for a refund since December, had an email on 5 Feb saying that payment had been processed, still waiting, had a complaint upheld against them, they even awarded me compensation, still no payment they wont reply to emails phone lines are... Read more

Been waiting for a refund since December, had an email on 5 Feb saying that payment had been processed, still waiting, had a complaint upheld against them, they even awarded me compensation, still no payment they wont reply to emails phone lines are closed, as far as i am concerned they are a gang of thieves and conmen

Reviewed on 9th March 2021
Paul Bett's avatar
Paul Bett

They've locked my account

How long does it actually take to review my account,I need my money it is disgusting what they are doing I should never of opened one with them,if only I'd of read about them before hand...

Reviewed on 8th March 2021
J l butler's avatar
J l butler

Just awful

Read the reviews and DO NOT sign up to this company

Reviewed on 6th March 2021
Dave Williams's avatar
Dave Williams

Total scammers please avoid

AVOID this company... Read more

AVOID this company
Just to give you an update I have been trying to contact Pockit for the last 3 months after they closed my account for no reason whatsoever after 4 years and although they have asked for and been given my details to transfer the balance of £555 back to my bank they have yet to do so
3 times they have told me it will be processed within 10 days and 3 months later still no money
They reply to 1 in every 15 emails I send and all with the same excuse that it is being processed
Trading standards are now involved and also the financial ombudsman
Thankfully after contacting the Martin Lewis money programme they are showing an interest in outing this fraudulent company
Check out their reviews on her and other google sites
Please draw your money out whilst you still can their annual accounts haven’t been submitted they are obviously in trouble
You have been warned

Reviewed on 2nd March 2021
Martyn Clarke 's avatar
Martyn Clarke

Total scammers will steal your money

AVOID this company... Read more

AVOID this company
Just to give you an update I have been trying to contact Pockit for the last 3 months after they closed my account for no reason whatsoever after 4 years and although they have asked for and been given my details to transfer the balance of £555 back to my bank they have yet to do so
3 times they have told me it will be processed within 10 days and 3 months later still no money
They reply to 1 in every 15 emails I send and all with the same excuse that it is being processed
Trading standards are now involved and also the financial ombudsman
Thankfully after contacting the Martin Lewis money programme they are showing an interest in outing this fraudulent company
Check out their reviews on her and other google sites
Please draw your money out whilst you still can their annual accounts haven’t been submitted they are obviously in trouble
You have been warned

Reviewed on 2nd March 2021
Martyn Clarke 's avatar
Martyn Clarke

Worst bank in world

Fife time closed my account fór not reason to rewiew my account

Reviewed on 26th February 2021
Irena's avatar
Irena

Useless cockroaches

I’ve emailed, called and tried love chat you still haven’t responded to me. I closed this account come to find out they didn’t close it or reopened it! Someone sent money to that account n the bank is trying to retrieve the money but you stupid dimwi... Read more

I’ve emailed, called and tried love chat you still haven’t responded to me. I closed this account come to find out they didn’t close it or reopened it! Someone sent money to that account n the bank is trying to retrieve the money but you stupid dimwits won’t respond. I’ve even sent a bloody letter and u fools won’t even respond! I’ve even dm them on instagram! How the hell is your funky looking ass open ? Yall should be shut down by now! I really believe this company is using drug or trafficking money. People I know, online, instagram and reviews don’t rate you! Everything negative. So how u baboons still open ?
Run me back my fucking money !

Reviewed on 13th February 2021
Ebonie.richards1234@gmail.com's avatar
Ebonie.richards1234@gmail.com

Transaction

They always take minimum 4 hours to complete the transaction if you have sent money in to UK bank account. Now it has been more than 40 hours i have no idea where is my money gone? Recepient didnt recieve it yet and money has been deducted from pockit... Read more

They always take minimum 4 hours to complete the transaction if you have sent money in to UK bank account. Now it has been more than 40 hours i have no idea where is my money gone? Recepient didnt recieve it yet and money has been deducted from pockit account. And no correspondence on my problem . Its like a joke now

Reviewed on 11th January 2021
J.d's avatar
J.d

VERY BAD EXPERIENCE

I opened an account in this company and I have given all the documents that they will ask me. I have deposited 249 pounds but they will immediately block my account and keep my money I work so hard to get my money and I get robbed by a shitty company.

Reviewed on 10th January 2021
Unai's avatar
Unai

Feeling bad

I have Pockit account for quiet a while. I wanted to transfer all my money from pockit to my other bank account. And its been more than bloody 12 hours i havent recieved the money , when its already gone from my pockit account. Bad experience

Reviewed on 10th January 2021
J.d's avatar
J.d