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Policy Expert : Home Insurance reviews

4.79
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Policy Expert Home Insurance reviews (9120)

Review of the Policy Expert, Home Insurance:

Easy to set up.

5
Easy to set up. Clear explanation of my responsibility Reviewed on: 2nd August 2024

Simply, easy and great service offered

4
Straight forward and easy to follow policies Reviewed on: 4th August 2024

My first ever claim made easy

5
Had to make my first ever claim after I damaged my wallpaper I was so anxious because it hadn’t long been redecorated I made a call and a lovely lady talked me through everything and eased my stress levels everything was easy to follow and was a straightforward process done within a week of me calling to report my claim Reviewed on: 4th August 2024

Simple and cost effective, not had any problems and...

5
Simple and cost effective, not had any problems and got a good cover Reviewed on: 4th August 2024

I found the whole process of setting up my house ins...

5
I found the whole process of setting up my house insurance with Policy Expert very easy and at a good price. I've had no reason to contact Policy Expert since taking out my policy but would expect the same great service if the need arises. Reviewed on: 4th August 2024

Excellent service by Policy expert

5
Excellent service by Policy expert Reviewed on: 4th August 2024

good prices easy to use meets my criteria

5
good prices easy to use meets my criteria Reviewed on: 4th August 2024

,comprehensive cover

5
No fuss, does what it says, no nonsense,straight forward Reviewed on: 4th August 2024

most helpful

4
most helpful and instructive and everything explained clearly Reviewed on: 4th August 2024

Good to find quotes.

4
Good to find quotes. Haven't made a claim, so cannot review on claims. Reviewed on: 4th August 2024

Happy with all aspects since taking out insurance wi...

5
Happy with all aspects since taking out insurance with you. Reviewed on: 4th August 2024

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