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Policy Expert : Home Insurance reviews

Name: Home Insurance
Rating: 4.78 (9119 reviews)

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4.79

Based on 9,119 reviews, last reviewed 31st Oct 2024

94% decrease in 5 star reviews

in the past 90 days

56% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024

Latest lowest rating:

1

Disappointing Service, Unexplained Denials, and Poor. I am thoroughly disappointed with Policy Expert UK and Trinity Claims. Despite submitting valid claims on my policy, every single one has been denied ... Read more Reviewed on: 31st October 2024

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About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Policy Expert Home Insurance reviews (9119)

Review of the Policy Expert, Home Insurance:

Simple insurance

I have been with policy expert 2 years now and dealing with them has been very straightforward. The prices are very reasonable and the cover is good . When my renewal was due they informed me with a quote that had only gone up slightly but they wouldn't carry it on without my say so unlike some companies. Friendly helpful staff and quality service which is much appreciated Reviewed on: 10th September 2017

Excellent value for money!

Excellent value for money! Easy to get back to quotes. Reviewed on: 4th September 2024

Great cover at a competitive price

Provides a good level of insurance cover including some items that are charged as extras with others. Reviewed on: 2nd September 2024

Highly recommended

I've been with Policy Expert for several years now. Fortunately, I've never needed to make a claim, but have contacted them and found their online chat easy to use. Reviewed on: 1st September 2024

Good interaction via website, good info at all stages.

Good interaction via website, good info at all stages. Plenty of options and clear pathways. Reviewed on: 1st September 2024

Satisfactory

The annual price is not too bad compared to my previous policy and it covers everything I need . As yet I am fairly satisfied Reviewed on: 1st September 2024

A return back to Policy Expert.

It was well worth going back to them after two years. I got the best value and service from them. Reviewed on: 1st September 2024

Customer Service

I have not had to make a claim, but I have had dealings on the phone. The people I dealt with were excellent, nothing to much trouble. Reviewed on: 30th August 2024

Great company ans fantastic customer service

It was fantastic experience, great customer service and reasonable price to pay and I also got the option to pay monthly too which was really helpful thanks ! Reviewed on: 30th August 2024

Shop around? Renewing at Policy Expert delivered!

It came to renewal and I expected the hike in premium. Yes the price had gone up but when I shopped around I was staggered. The increase across the market was not reflected in my renewal offer, I couldn't do better. As with most things these days, once the "yes" button is pressed the system takes over to process the transaction and hey presto - job done. What more can I say apart from I am truly delighted to have contained my costs which means I have saved some hard earned money. The picture the man in charge is painting suggests there will be more pain to come. For the moment I am very happy, a comprehensive policy that costs less than the competitors, thank you seems rather inadequate for the way I feel, congratulations to Policy Expert for truly delivering excellence. Reviewed on: 28th August 2024

Gold Star Home policy.

I found it quite difficult to match a gold star Home policy to match Policy Expert Reviewed on: 27th August 2024

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