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Policy Expert : Home Insurance reviews

4.77
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Policy Expert Home Insurance reviews (9120)

Review of the Policy Expert, Home Insurance:

Competitive pricing and straight forward documentation

5
Really easy to deal with. No complicated questions to try and answer. Easy to update details online Reviewed on: 24th August 2023

Home and building insurance ...

5
Ease of product and process and the price was really good Reviewed on: 2nd August 2024

Smart Rapid Efficient Service

5
Smart, rapid service all queries answered efficiently. Reviewed on: 2nd August 2024

Best I found

5
Website easy to use; fair price; all essential areas covered; best policy I found to suit my needs; Reviewed on: 2nd August 2024

Just obtained policy.

5
Just obtained policy. Best price for the coverage given. Reviewed on: 2nd August 2024

Online search found Policy Expert.

5
Online search found Policy Expert. Found them to be the best value for money for home insurance. Covered everything we needed and more. Trouble free to set up and kept us updated. Would highly recommend Reviewed on: 2nd August 2024

Great company

5
Really easy to get cover, great price and got email straight away to confirm Reviewed on: 2nd August 2024

Sensible pricing.

5
Current insurer refused to give a sensible price, significantly higher than anything we had ever paid before. Pricing offered by Policy Expert was more aligned to historic pricing and fair - was really worried but so happy I switched insurer. Reviewed on: 2nd August 2024

Great value insurance

5
Great value insurance and good cover provided Reviewed on: 2nd August 2024

Good experience all round.

5
Good experience all round. Very happy. Reviewed on: 2nd August 2024

Quick easy and value for money would recommend to ev...

5
Quick easy and value for money would recommend to everyone Reviewed on: 2nd August 2024

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