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Policy Expert : Home Insurance reviews

4.77
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Policy Expert Home Insurance reviews (9120)

Review of the Policy Expert, Home Insurance:

Competitive pricing and straight forward documentation

5
Really easy to deal with. No complicated questions to try and answer. Easy to update details online Reviewed on: 24th August 2023

Easy, straightforward to use Web based customer serv...

4
Easy, straightforward to use Web based customer service Reviewed on: 2nd August 2024

Five stars

4
Great price and. Very helpful staff in getting the right policy plan for me Reviewed on: 2nd August 2024

The process was easy to use.

5
The quotation was easy to obtain and good value for money Reviewed on: 2nd August 2024

Great service, helped us when we really needed it

5
Great service, helped us when we really needed it Reviewed on: 2nd August 2024

Quick, Easy and Affordable quotation received online

5
Very pleased with the quotation received providing the cover for home and contents insurance. Quick and easy to obtain the quote online explaining the cover that it provides. No problem making the payment which was quick and easy. Reviewed on: 2nd August 2024

Choose policy expert

5
Straight forward. Easy to understand. Great value. Reviewed on: 2nd August 2024

My house was storm damaged last winter the agent who...

5
My house was storm damaged last winter the agent who handled my claim arranged for an assessor to attend and authorised the repairs in a timely manner Reviewed on: 2nd August 2024

Wonderful efficient and quick process from start to end

5
Wonderful efficient and quick process from start to end Reviewed on: 2nd August 2024

Friendly Customer Service, good knowledge of products

5
Friendly Customer Service, good knowledge of products Reviewed on: 2nd August 2024

Top Notch

5
Got a very fair price, with added benefits. Why would I pick a different provider when they cover everything Reviewed on: 2nd August 2024

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