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Policy Expert : Home Insurance reviews

Name: Home Insurance
Rating: 4.78 (9119 reviews)

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4.79

Based on 9,119 reviews, last reviewed 31st Oct 2024

95% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024

Latest lowest rating:

1

Disappointing Service, Unexplained Denials, and Poor. I am thoroughly disappointed with Policy Expert UK and Trinity Claims. Despite submitting valid claims on my policy, every single one has been denied ... Read more Reviewed on: 31st October 2024

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About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Policy Expert Home Insurance reviews (9119)

Review of the Policy Expert, Home Insurance:

Satisfactory

The annual price is not too bad compared to my previous policy and it covers everything I need . As yet I am fairly satisfied Reviewed on: 1st September 2024

Happy to recommend a previous customer

Purchased 3 months ago as a previous customer and I could not find a better rate or better cover for the cost despite searching for quite a while. All completed on line without human interaction and following payment my documents were instantly available for download. I have used the same company for a while now but always research for alternatives to ensure my premiums are not being artificially inflated. I am an older person so my risk factors may be lower but the house and contents are still higher value. I will remain with them as long as they continue to offer such good value for money. I have not needed to make a claim but this is usually where you find out how good your chosen company is. I feel confident that I will receive top of the line service despite the lower premium. Reviewed on: 24th August 2024

Worth insuring with

Have stayed with policy expert for the last 3 years and have never had any problems. They only ever increase my insurance policy costs to match in line with inflation but it’s never a big jump in price. They include free extras as part of my package aswell. If I ever need them, they are easy to contact and sort any issues out quickly. Reviewed on: 24th August 2024

Great customer service

Great customer service , great price on insurance Reviewed on: 24th August 2024

My renewal with Policy Expert had gone up significan...

My renewal with Policy Expert had gone up significantly. After using a comparison site I called Policy Expert and they were able to better the other quotes I'd received. Annoying that the price had hiked in the first place, but I ended up with a premium I was comfortable with. Fortunately I've not needed to claim, so can't comment on the processing. Reviewed on: 23rd August 2024

Simple and good value for money

Simple easy application process, good value for money and great customer service Reviewed on: 23rd August 2024

Very competitive pricing over a few years.

Very competitive pricing over a few years. Reviewed on: 23rd August 2024

A Marvellous Insurance Company

We are so often told not to ‘automatically renew’ our insurance, so when my house insurance was due for renewal, & I had been sent a renewal price by Policy Expert, I was pretty sure that I’d get a better deal elsewhere, so started the search, and searched, and searched, and …. You get the idea! Policy Expert WAS the best deal. Additionally, on the occasion that I had a problem & wasn’t sure whether I could claim on my insurance, Policy Expert were brilliant. Gave great & helpful advice, rang me back when they said they would, & explained everything clearly without being condescending. A truly marvellous insurance company. Reviewed on: 23rd August 2024

Not had any issues and competitive price

Not had any issues and competitive price Reviewed on: 23rd August 2024

Easy to renew policy

Easy to renew policy, after searching comparison sites they came out on top. Not had to use the policy as yet but think I will be looked after in a professional and efficient way. Reviewed on: 23rd August 2024

Top service and great prices

I have been with policy expert for several years now and they have always beaten the next best price on any comparison websites. Communication is good, although I have yet to make any claims so I cannot comment on that side of service. I will continue to use Policy expert and have recommended them to friends and families. They also provide any cashback for recommendations too. Reviewed on: 23rd August 2024

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