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Post Office: Savings reviews

Name: Savings
Rating: 1.79 (43 reviews)

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1.52

Based on 43 reviews, last reviewed 12th Jan 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

12%

3 star

72%

Latest highest rating:

4

Mostly solid Good, had a competitive interest rate and I mostly had no issue with the account. Website was very basic but did the job fine. The only issue I had wa... Read more Reviewed on: 5th April 2024

Latest lowest rating:

1

Poor experience Opened an online saver, took 2 weeks to get a wotking PIN. Then tried to transfer money from the nominated account and got message saying 'don't allo... Read more Reviewed on: 12th January 2025

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About this product

Post Office savings reviews can help you to find out more about life at Post Office. How easy is it to contact Post Office? And how friendly are they? Our Post Office savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Post Office Savings reviews (43)

Review of the Post Office, Savings:

Unable to withdraw money to linked account - DO NOT TAKE OUT A POST OFFICE ACCOUNT

Unable to withdraw to pay my mortgage. Logged on no issuses just wont withdraw. After an hour waiting on the phone and being cut off I was told the account was susspended a year ago due to no activity, Its a savings account !!!!!!!! disgusted and will never use the post office for an account again Reviewed on: 29th December 2023

Abysmal service

Paid several thousand into my POFS account via linked bank account 6 days ago - still no sign of it in my POFS account. The phone help line just replays a 'transactions are being processed' message. Absolutely dreadful/slow online system. Beware! Reviewed on: 22nd August 2023

Savings rates good

Excellent online savings account rates Reviewed on: 18th August 2023

Online bond

A warning to all stay clear. I have been trying on and off to move my matured bond to a linked account it is proving impossible, the system never seems to work. Next port of call ombudsman. Reviewed on: 31st July 2023

Incompetent system failures

Trying to open a joint online savings account: I got all the way through the application process with no problems to the very end, when I was asked to provide a 6-digit security number for each of us. The number simply would not enter; no matter what I tried it would only take 3 digits and no more. If I tried to accept the randomly-generated number offered by my browser, it reduced it to two or one digits. With no other way forward I got on the phone and described my problem (... Reviewed on: 21st July 2023

Difficult to open and wrong advice and emails sent. Closed account 2 days later

I thought that opening an online savings account was or should be easy. Certainly the Post Office does not agree with me. Having filled in the online forms and I sent them money from my nominated bank account. None of these bank transfer payments were shown as received by them on my opening savings account statement. I telephoned them and I was told they needed proof of ownership of my bank account, yet I had sent them payments from it. It appears The Post Office, Bank Of irelan... Reviewed on: 16th June 2023

Ages to set up - now can't make a deposit!

It took two day (and my calling them) to run the legal checks on the information I provided them. It took a further four days (and my calling them) for them to issue me a six-digit security number Trying to make an initial deposit of £1.00, their website is far from intuitive as to how to do this, but I eventually discovered the bank account details to where payments should be made - only this account is not supported by my bank (HSBC) and I have been warned b HSBC this may be... Reviewed on: 6th June 2023

Extremely disappointing - would rate as 0 stars if possible

I attempted to open an online savings account on 17th March. Received an email saying they they were completing security checks and would be in touch once these were completed. Contacted them via phone 2 weeks later having not heard anything and was connected to a cdll centre in India. I was told paperwork would be posted to me. This was surprising considering it is an online only account. As of today I have still received anything. If this is the lack of service provision befor... Reviewed on: 30th April 2023

Unacceptable

I opened a savings account however after 2 weeks of trying their online saving website was still down. The number given was very busy and the hold wait was over an hour. Reviewed on: 9th April 2023

Dire service

I opened my new Post Office savings account yesterday. After providing my personal details and receiving account information back, I was lead to a log in page. The log in page would not verify my details. I called the help desk and was told that I was trying to log in too soon as my account wasn’t on the system yet. I received an email asking me to log in and make a deposit this morning. Yet again, I couldn’t access it. I called help desk and this time was told that I had ... Reviewed on: 23rd March 2023

So far so good

I opened an account online before seeing these reviews. Once read I was very concerned. I instructed my bank at 4pm Monday to pay in and the money was there the following.morning. So no problems with delays for me Reviewed on: 8th March 2023

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