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Privilege : Car insurance reviews

2.31
Based on 82 reviews, last reviewed 15th Oct 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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28%
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11%
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6%
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1%
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54%

Latest highest rating:

5

Cheap Car Insurance! Great car insurance for a sensationally low price! Reviewed on: 15th October 2024
John's avatar
John

Latest lowest rating:

1

They are con artists. DO NOT USE! They are con artists. Despite me giving all information they ask for the same thing again and again. Foreign HGV ran into me and 9 months later they h... Read more Reviewed on: 20th March 2024
Christine B's avatar
Christine B

About this product

Privilege car insurance is available with three cover options – third party, fire and theft, comprehensive and comprehensive plus.

If you’re under 26 and have passed your test, you could be eligible for a discount on your car insurance. If eligible, you’ll be invited to download the app or plug in a Privilege black box.

Privilege car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Privilege before, you can also leave a review and share your experience.

Privilege Car insurance reviews (82)

Review of the Privilege, Car insurance:

Left waste of time awful service don't use dlg auto or dlg legal

1
I couldnt leave fast enough when it was time to renew in August even though my car hasn't been properly repaired and its with the ombudsman. Had to put in a complaint to dlg legal as the case handler was incompetent, I have a better one now. Stay far away from privilege insurance. I would never recommend Reviewed on: 14th November 2020

Hopeless - uncontactable.

1
Having paid a competitive premium, we decided to stay with our current insurer. Does Privilege have a customer email? No, Do they answer either of their TWO phone lines? No. Does their 'chat' facility work? No. "Try again later". FINALLY some dire feedback on Facebook brought two excellent (Stacey and Alex) reps to our rescue and we achieved the cancellation. Steer well clear, folks. Reviewed on: 23rd September 2022

Easy Peasy!!!

5
Easy website to follow, got what I wanted, nothing more to say really!! Reviewed on: 18th September 2022

Renewal premium has gone 35% with no reason

1
My car insurance renewal has come through and the premium has gone ip 35% from last year. No changes, accidents, convictions etc and they can’t explain why. Reviewed on: 1st September 2022

You can't get through to them

2
I wanted to change details of my policy. I could not get through to them on the phone. There was no email address to email them either do I had to change my insurers! Reviewed on: 21st August 2022

very Good Service

5
Excellent service They can't do enough for you, Reviewed on: 13th August 2022

Easy

5
Easy to set up, quick and affordable Reviewed on: 11th August 2022

NOT RECOMENDET

1
One of the worst insurance companies I know. It all depends on the situation in which the person is. They treated me like a fraud and tried to convince me that the accident was my fault. Without my consent, they agreed to half of the guilt I found out about after I changed my insurer after 3 years. I do not recommend it with all my heart Reviewed on: 20th June 2022

Shocking service

1
Had to contact them as my vehicle was hit by someone insured by privilege. Very long waiting times then you speak to someone who transfers you to someone else who Does not speak very good English when you are trying to give them some details that they don’t understand they just cut you off. Would definitely not use them in future total nightmare. Reviewed on: 15th June 2022

Car insurance nightmare

1
Obtained a quote & when I tried to take up the quote Privilege had changed the price, On the quoted price I could not put in my card details, It seems the public kid now getting ripped off by car insurance companies, You think you are filling in a form for your preferred insurance company but the forms are for just about every insurance company going. Reviewed on: 5th June 2022

bad service

1
Everyone chooses this company insurance to be careful with poor service. You will have a hard time getting insurance coverage. Reviewed on: 16th March 2022

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