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RAC: Breakdown Cover reviews

Name: Breakdown Cover
Rating: 1.8 (142 reviews)

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1.43

Based on 142 reviews, last reviewed 4th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

36% decrease in 1 star reviews

in the past 90 days

14%

77%

Latest highest rating:

4

Brilliant There is a discount on brake down cover at min...brilliant for money. Reviewed on: 24th August 2024

Latest lowest rating:

1

I would give them a ZERO if I can. I would give them a ZERO if I can. 2024 New Years Eve I was returning back from Scotland to Leicester and the weather was pretty bad, heavy winds and ... Read more Reviewed on: 4th January 2025

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About this product

Like many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were our RAC breakdown cover reviews come in. You can read and write YOUR RAC Breakdown cover reviews. We started Smart Money People to help drivers like you to find the best breakdown cover based on our honest reviews. Together, we can make financial services work better for everyone.

RAC Breakdown Cover reviews (142)

Review of the RAC, Breakdown Cover:

Garbage and not safe for women

Called 4.40pm, alone in car park, electrical faults, told RAC would be there at 8pm. Had to move car as car park was closing and area was dark. Was told it was not safe to move car but then told by other operator it was my decision. Drove car with rattling engine to main road with hazards. Told it would be around 10pm. No escalation about female on own, in dark. Drove 5 mph home. Told RAC would be here by 1.50am. Escalation team rang said now I was home safe, no guarantee of time as other people may be vulnerable. What a ridiculous service. Spike to 9 people all saying something different. Wish I had never left the AA. Now told it will be tomorrow BUT no guarantee anyone would turn up. Reviewed on: 4th October 2024

RAC - 5 stars!

reliable, friendly and efficient customer service! would highly recommend. Reviewed on: 28th September 2017

Great

Great service, absolut bargain for the cover they provide Reviewed on: 25th September 2017

Always a professional service

Have recommended to all of my friends. They offer a friendly but professional telephone helpline. Breakdown service personnel are always very competent. Reviewed on: 12th July 2017

No issues

Good customer service, cheap premiums and reliable brand name. Reviewed on: 30th May 2017

Quick, efficient service.....

Have had to use the RAC call out a few times over the years.....they're always quick, efficient and run a good service by friendly engineers Reviewed on: 2nd May 2017

Being taken to the local garage with a metal bar, lovely!

Just received an email that for a missed payment due to other payments taken from my account I will be charged a hefty £25,and my insurance for a month is £29.Are you kidding me? A RIPP OFF COMPANY, which sadly won't realise until you already signed with them. Doing a research apparently a change of address would cost you the same and to cancel fee is at least £55.Right now I would love to speak to Mark Godfrey the Head of the insurance! AND I SHOULD SHARE HOW GREAT YOU BREAKDOWN COVER IS Too since I had to stay behind the wheels at - 3 Celsius with the window open behind a recovery van and a piece of metal, didn't you hear of platform, not to mention my car is automatic. To summarise I DON'T RECOMMEND RAC AND YOU SHOULD BE AWARE IF THINKING OF BUYING INSURANCE FROM THEM AND READ THE SMALL PRINT! Reviewed on: 7th January 2017

Great customer service

I've been a member for a few years now and had to call to discuss my premium. The lady on the phone was really helpful and friendly. She dealt with my query quickly. Reviewed on: 24th December 2016

Expensive Platnium breakdown cover is a ruse

When purchasing my vehicle I regretfully believed the car salesman that RAC breakdown cover was a good product. I paid £1099 for the platinum version which was meant to offer great cover if anything were to go wrong with the vehicle. Well, something did go wrong with the vehicle which was expensive to fix and RAC have angled every way they possibly can not to pay. Honestly, save your money and do not go near this company. Reviewed on: 21st December 2016

RAC Rescue

Have been with the RAC for a few years and did not have to call them out until a few weeks ago! We were travelling to Wales for our family holiday when we broke down! After a bit of a wait a lovely chap arrived and managed get us going again! Worth every penny :) Reviewed on: 11th October 2016

Super quick in an emergency

I have never really thought about breakdown cover that is until I broke down! We rang RAC and were able to speak to someone quickly even without out knowing our registration number. It took less than 20 mins for a guy to come meet us and sort the car out. It's definitely what you need in a time of crisis! Reviewed on: 8th September 2016

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