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RAC: Breakdown Cover reviews

Name: Breakdown Cover
Rating: 1.84 (136 reviews)

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1.43

Based on 136 reviews, last reviewed 30th Oct 2024

100% increase in 5 star reviews

in the past 90 days

83% increase in 1 star reviews

in the past 90 days

15%

75%

Latest highest rating:

4

Brilliant There is a discount on brake down cover at min...brilliant for money. Reviewed on: 24th August 2024

Latest lowest rating:

1

If there was a 0 star option I'd pick this. If there was a 0 star option I'd pick this. I cancelled my home insurance, because I moved house, and they told me the remaining balance would be take... Read more Reviewed on: 30th October 2024

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About this product

Like many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were our RAC breakdown cover reviews come in. You can read and write YOUR RAC Breakdown cover reviews. We started Smart Money People to help drivers like you to find the best breakdown cover based on our honest reviews. Together, we can make financial services work better for everyone.

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RAC Breakdown Cover reviews (136)

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Good price and good renewal but when you need it useless

I have had full RAC cover since buying my car , firstly included in the package from the dealer , when it came to renewal they made a great 2 year renewal deal which worked out very competitive so I stayed with them . Service from the sales team was excellent. Never needed to use the cover but when it was needed and a late afternoon breakdown occurred I was shocked at just how bad they were , far worse than much cheaper companies I have used in the past . It took 3 calls and 5 hours to get assistance which arrived at 1 am from a local garage recovery truck , the driver was not a great fan of the RAC and spent most of the time informing me of other long delays the RAC had caused and how common these errors are . He ended up saying I think this is wrong but I haven't got the tools to fix it , I could tow you to the garage but it'll probably take them a week or so to fix it and it could cost you a fortune... BRILLIANT , will never use them again . Stick with the cheapest next time. Reviewed on: 10th November 2019

Rip off company!

Rip off company! Took a breakdown, parts and labour insurance for a 7 year old car and they declined to cover a broken clutch and forced me to use one of their authorised dealers which charged£1700 pounds even before they would diagnose which parts were broken! Both RAC and their dealer coerced me to pay upfront if I wanted the insurer to have a look. RAC parts and labour Customer services is terrible and they will hide behind 'Wear and Tear' clause for anything you try to claim... basically the insurance does not work for old cars... and it is pointless for new cars! DO NOT RECOMMED Reviewed on: 18th September 2018

Cheap first year

Gave a cheap quote for the first year but upped it considerably for the following year, for the same cover. Automatically renews which is also a pain. If you don't check your renewal quote within a few weeks, it disappears and you have no access to your documents, price paid, etc, even online. Reviewed on: 22nd November 2017

Good experiences

Have always had no problem or lengthy waits when I've had to call them out. Very friendly technicians. Reviewed on: 30th September 2017

RAC - 5 stars!

reliable, friendly and efficient customer service! would highly recommend. Reviewed on: 28th September 2017

Great

Great service, absolut bargain for the cover they provide Reviewed on: 25th September 2017

Always a professional service

Have recommended to all of my friends. They offer a friendly but professional telephone helpline. Breakdown service personnel are always very competent. Reviewed on: 12th July 2017

No issues

Good customer service, cheap premiums and reliable brand name. Reviewed on: 30th May 2017

Quick, efficient service.....

Have had to use the RAC call out a few times over the years.....they're always quick, efficient and run a good service by friendly engineers Reviewed on: 2nd May 2017

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