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Sandra F

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Review of the RAC, Breakdown Cover:

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Disgusted

Been with RAC for years but never needed a call out, until today. Car wouldn’t start. RAC recorded message said that unless I was in unsafe situation I wouldn’t get a call out and said to report breakdown on another day instead!!!! This was a nationwide message. I rang an alternative recovery firm who attended within 30 mins. It cost me £50 which I’m annoyed about having to pay, but made me realise I needn’t pay RAC another penny. How can they sell me a service that they are unable to perform. I can’t even get a refund of my policy fees. Steer clear of this company Reviewed on: 19th December 2022

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