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RateSetter: Loans reviews

4.92
Based on 14,025 reviews, last reviewed 1st Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter lending reviews on Smart Money People help people like you thinking about what life is like as a RateSetter customer to find this out. What is customer service like? Is the online experience quick and simple? You can find this out by reading our RateSetter lending reviews. If you are a RateSetter customer, you can also write your review today!

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RateSetter Loans reviews (14025)

Excellent service

5
I have used Ratesetter Loans for two major purchases now and on both occasions the whole process couldn't have been easier. They provide an excellent service, very professional and funds are available very quickly. I would not consider any other financial company now. Well done to all concerned and wish you the best of luck in the awards. Reviewed on: 29th June 2017

QUICK AND EASY AS 123

5
1. YOU CAN WORK OUT HOW MUCH OVER HOW MANY YEARS HOW MUCH YOU WOULD HAVE TO PAY TO FIT YOUR BUDGET 2. QUICK REPLY TO YOUR APPLICATION 3. AFTER 6 MTHS YOU CAN TOP UP YOUR LOAN Reviewed on: 29th June 2017

Loan

5
Called rate setter as suggested by google! Didn't expect things would run as smoothly as they did as I have had some issues with other companies in the past! Friendly and helpful advice from professional member of staff who kept me informed of each step of the loan process! They dealt with things quickly and I would highly recommend to others! Reviewed on: 29th June 2017

Mobile phone

5
A very smooth purchase of a new Samsung Galaxy s7 Edge via GiffGaff Reviewed on: 29th June 2017

Great service highly recommend.

5
I've used ratesetter to help with house decorations and towards a car. It's quick, simple and I have had no problems at all. Every member of staff I've spoken with is helpful and friendly. Highly recommended. Reviewed on: 29th June 2017

Competitive rate

3
Been searching for a rate that is competitive with a fair credit score, rate setters was by far the lowest, however take into account the admin fee which I think is a bit on the high side, the initial APR doesn't seems so attractive as first. Still the best around though. Reviewed on: 29th June 2017

No nonsense loans

5
Very straightforward , Non complicated And easy to deal with . Reviewed on: 29th June 2017

Trustworthy, not too off

5
Ratesetter are one of the only loan providers I eould recommend. Not only was the transaction quick and smooth, the APR was so low I wouldn't find it that goof anywhere else. Trustworthy, excellent communication throughout. Reviewed on: 29th June 2017

Very easy and contactable

5
I am very happy with the service I have received from rate setter, that happy that my husband also took out a loan with them. If I require a loan in the future I will not hesitate to use them or recommend them to friends and family Reviewed on: 29th June 2017

An Amazing Grace!

4
A saving Grace, it's easy and very professional to deal with. Certainly recommended. Reviewed on: 29th June 2017

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