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RBS: Select Current Account reviews

Name: Select Current Account
Rating: 4.03 (115 reviews)

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4.05

Based on 115 reviews, last reviewed 20th Nov 2024

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

54%

16%

Latest highest rating:

5

A solid bank account RBS provides an over 60s telephone line which is answered quickly by someone who can sort out the problem. The banking service is rock-solid and the a... Read more Reviewed on: 20th November 2024

Latest lowest rating:

1

Rubbish Recently opened a current account with RBS. Tried to transfer money from my savings account into my current account and my account was suspended hours... Read more Reviewed on: 16th August 2023

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About this product

The RBS Select Current Account is the bank’s basic account designed for everyday banking. Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select Account is compatible with Apple Pay and Google Pay, and has the option for an arranged overdraft.

Our RBS Select Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new account by discovering all the pros and cons that customers have experienced.

Find out why customers chose the Select Account and how long they’ve had their account for. Read about why they liked or disliked the account and how satisfied customers are overall. Learn more about the mobile banking app and its useful features. Read genuine experiences with the customer service team to learn how swiftly account holders’ issues are resolved. Make an informed decision by reading our RBS Select Current Account reviews.

Perhaps you already have a Select Account? Why not share your experience with others on Smart Money People. Was the account easy to open? Tell us how long you’ve had the account and whether it’s your main bank account. If you use the mobile banking app, what’s your favourite feature? What is your favourite thing about the Select Account and is there anything you feel could be improved? Would you recommend the account to your family and friends? Whether good or bad, write an honest RBS Select Current Account review today. Together, we can help people like you make better financial decisions.

RBS Select Current Account reviews (115)

Review of the RBS, Select Current Account:

good

My wife and I have been customers of RBS in Rochdale for twenty years. We have three current accounts with them and a couple if ISAs. I can honestly say we have never - never - had any problems with them at all. The staff are always helpful and courteous; their online and telephone banking services work perfectly (though I haven't seen a bank manager for years); and the accounts always work well (except the interest rates, of course, are poor at the present time). We are, reluctantly, going to move one of our current accounts to another bank because of the special deals they are offering, which is caused by necessity in these difficult times. I felt I just had to send this after reading terrible reviews about the RBS, which are on the Review Centre site. Surely, it's not just me who's so delighted with RBS banking? Reviewed on: 6th November 2015

Leaving the bank

I found my branch of RBS not so customer friendly . Always seemed to be young assistants with the impression they were not interested in the customers. Get the transaction done and move on. So i did and left Reviewed on: 28th March 2016

Great customer service

We had to change all our direct debits and standing orders into a new account and the lady in the branch was very helpful and they dealt with informing the companies Reviewed on: 19th February 2016

great customer support in branch

I have always found my local branch very friendly and they always tend to go above and beyond. They always reconise me when I go into the branch and are always ask after my family. Reviewed on: 19th February 2016

Been with my bank for over 15 years wouldn't go anywhere else always do helpful and never had any problems

Great wide range of products and help excellent service and always helpful went to the bank today and they gave me a free financial health check and talked about a savings account very good Reviewed on: 19th February 2016

Why I stay with RBS

I have been with RBS for around 30 years. The reason I stay with them is the helpful attitude of the staff in their Salisbury office. Nothing is ever too much trouble. Reviewed on: 19th February 2016

Excellent customer service

I have been a customer of RBS for over 10 years and have had no problems whatsoever with them. Their customer service is excellent and. whenever I have had a query about anything, they have always managed to sort things out for me. I purchased annual travel insurance from them and it was, by far, the cheapest insurance I could find. My husband is disabled and we both have multiple health concerns so were concerned about the cost to travel overseas. Thanks to RBS we could afford the insurance and the holiday. Well done RBS Reviewed on: 18th February 2016

Rude Over The Customer

RBS unilaterally changes terms for customer. Reviewed on: 18th February 2016

Only been with them a short time and had a few issues. Not the best bank so far

Have had delays on wages not long after joining. Not what you need from a bank Reviewed on: 18th February 2016

In branch experience

Never have to queue for long, always have staff sensibly deployed Reviewed on: 18th February 2016

No problems

Been with RBS many years, With Williams & Glynn until they merged - how things go full circle! Reviewed on: 18th February 2016

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