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RBS: Select current account reviews

4.16
Based on 123 reviews, last reviewed 24th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
16%
See only 3 star reviews
15%
See only 2 star reviews
6%
See only 1 star reviews
7%

Latest highest rating:

5

Great experience The services are of high quality, and the team is professional, prompt, and very attentive to customer needs. Everything went smoothly and efficiently... Read more Reviewed on: 24th March 2026
Emanuel L's avatar
Emanuel L

Latest lowest rating:

1

Rubbish Recently opened a current account with RBS. Tried to transfer money from my savings account into my current account and my account was suspended hours... Read more Reviewed on: 16th August 2023
Alex's avatar
Alex

About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (123)

Fine but not amazing!

4
I would love for my bank to be open on Saturdays however each time they ask me to come in for an annual review i have to take a day off work!!! So frustrating Reviewed on: 17th February 2016

They have always been brilliant to us.

5
Always made sure we are happy with our account and have always been supportive. Reviewed on: 17th February 2016

They have been very helpful any time I have had a query regarding my account

4
Over the years I have had to query many transactions and fees on my current account. I have always found that they deal with them in a fast, friendly and efficient manner. Reviewed on: 17th February 2016

Good app makes life a little easier

3
I feel quite indifferent about my bank but I do love my banking app on my phone which makes transfers between my accounts quick and straightforward and checking balances very easy, no more worrying about having insufficient funds! I couldn’t be without my banking app now! Reviewed on: 16th February 2016

Everything I need and nice and simple

4
Excellent online banking, with a minimum of fuss. The security functions are good and the software is visually pleasing and easy to use. Reviewed on: 12th February 2016

Adequate but never satisying

3
I use a variety of branches of my bank. I have only had a good experience in one. My two closest branches are the most disappointing. I have been given false information, refused a receipt, abused for asking for a receipt, perpetually lectured about online banking which I don't want and attended a hilarious mortgage meeting where they could give me no information at all "because rates could change" even though I looked up the info on their website. I did learn that their ex-husband refuses to pay maintenance and that their son sits around in their pants playing computer games. More Jeremy Kyle than the Help to Buy meeting I requested. Reviewed on: 12th February 2016

staff

5
Staff in local branch are very helpfull even when phoning Reviewed on: 12th February 2016

Decent people in the Bank branch, unsatisfactory account handling

3
Although I always have pleasant contact with people who work at the Bank branch of RBS, I'm not satisfied with the overdraft fees and charges. They are extortionate and although I signed up for warnings, I only occasionally seem to get them. Reviewed on: 12th February 2016

Top notch service

5
I love my bank (RBS) because it's the only bank I've had that I don't have to queue for 3 hours, the cashiers recognise you, you can ring your local branch and speak to someone there, and the manager always pops out to speak to people waiting in the queue. Reviewed on: 11th February 2016

Always friendly

5
I love my bank rbs. I have never had a problem with them or my account. The staff are always so friendly n online banking is great. Reviewed on: 11th February 2016

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