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RBS: Select Current Account reviews

Name: Select Current Account
Rating: 4.05 (118 reviews)

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4.08

Based on 118 reviews, last reviewed 2nd Apr 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

16%

15%

Latest highest rating:

5

Excellent Standard Current Account Very easy to deal with. App is better than most other banks I’ve used.cant fault at all really. Reviewed on: 2nd April 2025

Latest lowest rating:

1

Rubbish Recently opened a current account with RBS. Tried to transfer money from my savings account into my current account and my account was suspended hours... Read more Reviewed on: 16th August 2023

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About this product

The RBS Select Current Account is the bank’s basic account designed for everyday banking. Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select Account is compatible with Apple Pay and Google Pay, and has the option for an arranged overdraft.

Our RBS Select Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new account by discovering all the pros and cons that customers have experienced.

Find out why customers chose the Select Account and how long they’ve had their account for. Read about why they liked or disliked the account and how satisfied customers are overall. Learn more about the mobile banking app and its useful features. Read genuine experiences with the customer service team to learn how swiftly account holders’ issues are resolved. Make an informed decision by reading our RBS Select Current Account reviews.

Perhaps you already have a Select Account? Why not share your experience with others on Smart Money People. Was the account easy to open? Tell us how long you’ve had the account and whether it’s your main bank account. If you use the mobile banking app, what’s your favourite feature? What is your favourite thing about the Select Account and is there anything you feel could be improved? Would you recommend the account to your family and friends? Whether good or bad, write an honest RBS Select Current Account review today. Together, we can help people like you make better financial decisions.

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RBS Select Current Account reviews (118)

Adequate but never satisying

I use a variety of branches of my bank. I have only had a good experience in one. My two closest branches are the most disappointing. I have been given false information, refused a receipt, abused for asking for a receipt, perpetually lectured about online banking which I don't want and attended a hilarious mortgage meeting where they could give me no information at all "because rates could change" even though I looked up the info on their website. I did learn that their ex-husband refuses to pay maintenance and that their son sits around in their pants playing computer games. More Jeremy Kyle than the Help to Buy meeting I requested. Reviewed on: 12th February 2016

staff

Staff in local branch are very helpfull even when phoning Reviewed on: 12th February 2016

Decent people in the Bank branch, unsatisfactory account handling

Although I always have pleasant contact with people who work at the Bank branch of RBS, I'm not satisfied with the overdraft fees and charges. They are extortionate and although I signed up for warnings, I only occasionally seem to get them. Reviewed on: 12th February 2016

Top notch service

I love my bank (RBS) because it's the only bank I've had that I don't have to queue for 3 hours, the cashiers recognise you, you can ring your local branch and speak to someone there, and the manager always pops out to speak to people waiting in the queue. Reviewed on: 11th February 2016

Always friendly

I love my bank rbs. I have never had a problem with them or my account. The staff are always so friendly n online banking is great. Reviewed on: 11th February 2016

A personal service

I love my Bank, RBS, the local branch is friendly, the staff are great and they go out of their way to offer a local, personal service Reviewed on: 11th February 2016

Never let us down.

I have had a joint current account with RBS for over 30 years and throughout that time we have never had any problems. In fact they let us open 2 current accounts so my bills could be controlled separately from my day-to-day living expenses. When I needed to open another account to put money into trust, as instructed to do so in a will, they were the only bank that were interested in letting me do it! Their online banking service is really easy to use. Reviewed on: 26th January 2016

Not once had a problem great bank

Been with bank since i was a kid always very helpful with all enquirers would recommend everyone to join xx Reviewed on: 18th January 2016

Basic, but not boring

I don't consider that i'm a regular visitor to RBS bank yet the staff recognise me and have a friendly chat often mentioning the conversation we had previously. I think that it quite some achievement when they must get hundreds, if not thousands, of customers walking through their doors every month. Reviewed on: 4th January 2016

New service information being posted to current customers

I have had a few letters from the RBS in the run up to Christmas advertising new services they have for offers such as cash back on your monthly bills. I like being offered and informed about some of the services and options available but some of them did not really suit me or my buying and savings habits. I may make a change to one of the payed accounts in the future and use the 3% rewards on household bills they told me about in one of the letters. This will more than cover the cost of the new account and costs. It would be good for me if there was some way of giving them basic information about my buying and savings habits even if not the details online so that I don't get all the junk mail for offers what will never be any use to me. Reviewed on: 24th December 2015

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