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RBS: Select current account reviews

Name: Select current account
Rating: 4.1 (370 reviews)

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4.10

Based on 370 reviews, last reviewed 21st Apr 2026

33% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

61%

14%

11%

Latest highest rating:

4

RBS , thinking ahead. RBS have a wide range or products to suit many needs. They are reliable and remain one of the most present banks in Scotland. I really like their roun... Read more Reviewed on: 21st April 2026

Latest lowest rating:

1

Debanked After a minor infringement of their T&C which I was not aware of and they admitted was not my fault I was debanked Reviewed on: 16th April 2026

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About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (370)

Customer service experience

Both "phone" and face to face in branch attention is nothing short of "complete", friendly attention. Positive and professional resolution of any enquiries in the most efficient and patient manner . So very much respected staff. Reviewed on: 23rd January 2023

Everything a Bank Account and Mobile App should be

I have never had anything but plain sailing with RBS and my experience with their mobile app as opposed to other banks I have accounts with is worlds apart. Reviewed on: 20th January 2023

Mobile app

Use mobile app for all of my banking and have registered for biometrics. Feel my app is more secure now that I can use biometrics to authorise approval requests Reviewed on: 20th January 2023

Simple, Easy, Clean Banking

The app is what stands out, everything I need is right in front of me when I need it and there are lots of useful tools that help me manage control and grow my money. Reviewed on: 19th January 2023

Good

Very good and easy to use. Nothing to say Reviewed on: 12th January 2023

Good bank, excellent accounts

I have been really impressed with the service that I have been given by RBS. No complaints and any issues resolved with the minimum of fuss. Reviewed on: 25th November 2022

don't forward switch and save payment like advertised. Deletes ur account and bounces back payments.. W**kers

I switched to monzo with the assurance all payment would go into the new account. for a minimum of 13months later. I have been passed around and not 1 person has solved where my birthday money is which was made on 20.09.2022. I've been on to my old rbs and they say it should be automatic into this monzo account... so where is my payment on £20? fuming with rubbish customer service and not done mived my payment feom rbs like the rules of the switch service states clearly on giv websites. I'm appaled that I haven't got my 20pound. and actually lost trust as how many other payments have not been forwarded like it should.. just bouncing back to sender.. ruined my week and today I'm fuming after being on customer services and no resolve or clue on how much money monzo isn't correctly switching over as advertised... really needed that money it's mine and my old nan won't understand how to send again or back. made me appear like I'm ripping my nan off and caused so many complications in my family life. my nan has lost trust in me as she also knows all payments will be forwarded to new account for at least 13 months after. lost alot of respect for me. and I'm discussed I have to feel like a criminal for either monzo RBS switch service not doing what it clearly says it will do. thanks alot. I suffer with depressing and this has caused people who care about me to be distant and wary.. let this be my official complaint!!! I'd like an apology and explanation to my family why it looks like om extorting my own birthday money. cause alot of stress and anger. now depression to be said its automatic on the customersupport then just ended my chat has only made it worse when should have explained to me /us whats happened banks end... hope you take this seriously. I'm not a bad person and don't deserve to be treated this way.. humiliation. to think I had advertised switch save service to friends and family. just now made a fool of :'((( for the sake of pocket change. thanks alot. not Reviewed on: 13th October 2022

Awful app

Very confusing banking app and a pain to add new direct debits and payees. They also messed up my transfer Reviewed on: 12th August 2022

Saved me when I got scammed

RBS’ fraud team are a life-saver. Cancelled my bank card and sent me a new one promptly and refunded the scam payment to my account. The app is easy to use, I love the Get Cash feature which is great when you forget your card all the time! Also love the new feature to track and categorise payments to help with saving and managing your funds. Reviewed on: 11th August 2022

Friendle but outdated

Loe interest rates on savings, old fashioned online services Reviewed on: 20th July 2022

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