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RCI Bank: Fixed Term Savings Account reviews

Name: Fixed Term Savings Account
Rating: 4.82 (2479 reviews)

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4.87

Based on 2,479 reviews, last reviewed 1st May 2025

179800% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

87%

10%

Latest highest rating:

4

Great bank for savings and helpful staff I find RCI usually has competitive savings rates. The customer service team replies quickly and are always helpful. The one drawback with RCI (and t... Read more Reviewed on: 1st May 2025

Latest lowest rating:

1

RCI online experience Have banked with RCI for a number of years. Always had great customer service without any maturity instruction issues. Straightforward process for onl... Read more Reviewed on: 22nd April 2025

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About this product

With RCi, you can lock your money away in a fixed term savings account.

RCi fixed term savings accounts are available for one, two, three, four or five years. You’ll need to open the account with between £1,000 and £1 million. Unlimited top-ups can be made in the first 14 days.

RCi fixed term savings account reviews help you find out what it’s really like to be a customer. If you’ve used RCi before, you can also leave a review and share your experience.

RCI Bank Fixed Term Savings Account reviews (2479)

Review of the RCI Bank, Fixed Term Savings Account:

Maturity Instructions and Interest Payment not clear

Having had a fixed rate 1 year bond with RCI Bank, I found that when this was nearing maturity the actual instructions not particularly helpful. The internet payment whilst stated as would be made on the date of maturity was not met. After 24 hours post maturity the payment had still not been paid as per account information. I contacted RCI Bank and was told that it could take anything up to 5 days. This information is NOT stated on my account under Interest Instructions. It should be considered particularly under the Consumer Duty that a statement be included on the section Interest Instruction what the actual timescales are. Consumer duty has been introduced to ensure customers are aware of key information. Reviewed on: 30th October 2023

Great bank for savings and helpful staff

I find RCI usually has competitive savings rates. The customer service team replies quickly and are always helpful. The one drawback with RCI (and the reason I won't award 5 stars) is that you can only have one linked bank account, meaning that if I have a joint savings account and an individual one the the funds must be transferred to and from one single account. In this day and age I would expect to be able to link a different account to each RCI account - especially when considering safeguarding against financial coercion Reviewed on: 1st May 2025

Competitive rates & easy online access.

Competitive rates on fixed term & freedom savings accounts. Easy to manage online. Reviewed on: 29th April 2025

I have a bonds saving account, good return for my sa...

I have a bonds saving account, good return for my savings. Easy login to access my account. Reviewed on: 26th April 2025

RCI online experience

Have banked with RCI for a number of years. Always had great customer service without any maturity instruction issues. Straightforward process for online access. Reviewed on: 22nd April 2025

RCI Bank on line account is user friendly and always...

RCI Bank on line account is user friendly and always works well with no fuss. RCI interest rates are very competitive. I have been using RCI for quite a few years now and will continue to do so for the forseeable future. Reviewed on: 22nd April 2025

A good experience over many years.

Have been saving with RCI for many years, the rates are competitive and the service, reliable. I'm confident this will remain the case in future. Reviewed on: 22nd April 2025

Good interest rates and easy to open a new account.

Good interest rates and easy to open a new account. Phone enquiries answered promptly. Reviewed on: 21st April 2025

Always kept informed by emails about my savings.

Always kept informed by emails about my savings. Reviewed on: 20th April 2025

Good rates and excellent customer service.

Good rates and excellent customer service. Reviewed on: 18th April 2025

Trouble free banking, as it should be!

No issues at all, would recommend Reviewed on: 18th April 2025

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