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Royal London: Pension reviews

Name: Pension
Rating: 1.76 (97 reviews)

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1.72

Based on 97 reviews, last reviewed 1st Mar 2025

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

18%

4 star

78%

Latest highest rating:

5

Royal London provided all the answers in one phone call Royal London provided all the answers I needed regarding my pension. If they couldn't address a query, they connected me with someone who could. I was... Read more Reviewed on: 26th February 2025

Latest lowest rating:

1

Very poor support services. No reply to emails. I spoke to Royal London “customer services” on 21st February 2025 as I was having problems accessing my account via the app. I kept getting a code GPL... Read more Reviewed on: 1st March 2025

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About this product

Royal London pension reviews are written by Smart Money People like you. For many of us, our pension is an important part of our financial future. Finding a pension provider that you can trust and rely on is a must for many people. Take a look at our Royal London pension reviews to find out what life at Royal London is really like. If you hold this pension, we'd love you to write an honest review here too!

Royal London Pension reviews (97)

Review of the Royal London, Pension:

Losing money from pension pot rapidly

Ever since deferring the pension pot it has lost money consistently. At this rate there will be nothing left. Customer service say warning was given that it could happen so tough luck, but having been with them for years with no loss, unfortunately blindly trusted them to invest my money wisely. Reviewed on: 9th September 2024

Pension fund portfolio

WEALTH WARNING!! WEALTH WARNING!! Was told that portfolio 7 had very good statistical returns over the years and trusted my pension to them. What a mistake!! despite a fairly flat worldwide stock market worldwide my portfolio has crashed by 4-5%, and I pay for the service! they now wont even reply to my emails asking what is happening. Reviewed on: 18th April 2018

Good option

I have had a pension package with this company for a number of years and the service and interest rate has been great. Reviewed on: 8th January 2018

Group Pension

I worked for Royal London for 12 and a half years and I can tell you that the people who look after your money are totally committed to being the best. At my new job, we have a group pension plan with them and they've been so good in sorting out enrolment and contributions. I'd highly recommend their pension portfolio product to anyone, it's market leading and truly innovative. Reviewed on: 20th July 2017

Pension loss

My option32 was transferred to Royal London last year and the value of the fund has dropped by 6k in just 12 months what are they investing in Reviewed on: 19th November 2016

Insurance for for top up mortgage.

I moved out of my house and paid off the mortgage. Royal London cancelled the policy saying they had written to me, maybe they did, to the old address, then cancelled the policy. I was £7.5k out-of -pocket because they would not accept payment of missing premium. Greedy pigs. Reviewed on: 8th March 2016

Serps

I opted out of Serps pension back in 1980, now they have stopped it. I will no longer benefit when I retire. I have never had any one contact me from Royal London to advise me in any kind off way an feel very disappointed. Reviewed on: 27th December 2015

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