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Royal London: Pension reviews

Name: Pension
Rating: 1.76 (98 reviews)

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1.68

Based on 98 reviews, last reviewed 3rd Apr 2025

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

17%

4 star

79%

Latest highest rating:

5

Royal London provided all the answers in one phone call Royal London provided all the answers I needed regarding my pension. If they couldn't address a query, they connected me with someone who could. I was... Read more Reviewed on: 26th February 2025

Latest lowest rating:

1

Royal London pensions scammers Trying to access my pensions which was originally with Abbey National then went over to these idiots,ive sent all my id off and I'm not getting anywhe... Read more Reviewed on: 3rd April 2025

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About this product

Royal London pension reviews are written by Smart Money People like you. For many of us, our pension is an important part of our financial future. Finding a pension provider that you can trust and rely on is a must for many people. Take a look at our Royal London pension reviews to find out what life at Royal London is really like. If you hold this pension, we'd love you to write an honest review here too!

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Royal London Pension reviews (98)

joke

opted out in october and i am still dealing with them to get refinded. absolute scammers Reviewed on: 21st February 2023

Avoid at all Costs - Be Warned

My wife has three pensions (AON, Scottish Widows and Royal London). The first two - no issues in drawing the pension out (would thoroughly recommend them). Royal London is a nightmare - held in queues for hours with no response then cut off. When she did get through they are putting up so many hurdles to get access to the money. Glad we have not got our main pensions with them or else we would be having solicitors involved. Just look above at how many negative ratings there... Reviewed on: 20th February 2023

Stock Market up 10%, Pension Fund up 1% - Utter Disgrace

This company's fund managers do regular switches from investment funds within your managed portfolio which always has a bid offer spread and therefore every time they do it the investor loses at least 0.25%. If they left them where they were investors may have a chance of matching at least stock market gains. Since the start in 2022 stocks have gone up nearly 10% and pension gone up around 1% max. Total incompetence and looking to move it to a better company. Reviewed on: 4th February 2023

DO NOT by a pension with this compant

DO NOT get a pension with this company they have just lost 22% of my pension last year through miss management ,totally incompetent Reviewed on: 29th January 2023

Pension pay out delay

Over 2 months down the line and no further forward - delay after delay - are they going into administration? and I am never going to see my pension Reviewed on: 18th January 2023

Problems accessing my pension

Have had problems with accessing my pension.Sent all relevant paperwork off to royal london only to be informed after two weeks of myself phoning them that they hadn't received part of the paperwork.I had an annuity set up via Royal london but it cannot proceed as the annuity provider has been waiting for royal london to respond to their e-mails since mid November.Have filed a complaint about all the problems and am getting nowhere with it all. Reviewed on: 14th January 2023

no action

I have been waiting for a month now for an estimate on my pension and despite each time saying that it has been posted I have still not received anything. All other post reaches my house on time so what is going on??? I can see me having to get a solicitor involved. Reviewed on: 9th December 2022

Loses made on pension funds

I lost £6k from my pension fund due to RL taking their eye of the ball , I am still waiting for a reply to my concerns and they charged me for them making these loses ….. Reviewed on: 10th November 2022

Pension claims

Spending hours listening to a recorded message, never answers, never replies to e mails AVOID this company Reviewed on: 10th November 2022

Never answer calls or call back

Tried to call about sorting my late mothers account. Tried over 10 times and wasted hours in the queue. Tried call back option no one ever calls back. Dealt with so many good banks and insurance companies so why bother with RL. Reviewed on: 31st October 2022

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