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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.31 (502 reviews)

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4.32

Based on 502 reviews, last reviewed 12th Feb 2025

92% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

69%

13%

Latest highest rating:

5

Helpful and understanding The person I spoke to - Lisa Holden - was very understanding and helpful. My mortgage period was due to end, it came at a particularly difficult time ... Read more Reviewed on: 12th February 2025

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (502)

Review of the Saffron Building Society, Mortgages:

Poor response from extension team.

Poor response from extension team. Reviewed on: 15th January 2025

We remortgaged with Saffron before the 2008 Crash.

We remortgaged with Saffron before the 2008 Crash. We were looking for a proper mortgage rather than 2-year 'products' that ex-building societies were offering. The rate was based on the bank rate and as bank rates fell Saffron waived the collar, and I will be forever grateful that they did. It helped us through some difficult times. I felt that we were in a partnership, and that is what the best of the building societies used to offer. Reviewed on: 5th April 2024

always friendly and helpful .

always friendly and helpful . also help with explaining where i am financially which i really like and need as I'm rubbish at that. Reviewed on: 4th April 2024

A Light in the Darkness

After Nat West tried to double our mortgage payments and refused to extend our current mortgage deal, despite never having missed a payment, and then Santander prevaricated and were making us jump through hoops, we came across Saffron. Within days we had an agreement in principal, followed very quickly by a mortgage offer with a better deal than we had with our initial Nat West mortgage. Highly recommended. Reviewed on: 4th April 2024

Simple processes excellent customer service.

Simple processes excellent customer service. Reviewed on: 4th April 2024

Unusual mortgage

Unusual mortgage for me was handled quickly and efficiently, after I had been turned down by others Reviewed on: 4th April 2024

Great customer service, friendly, good listeners and...

Great customer service, friendly, good listeners and very helpful. Highly recommend Saffron! Reviewed on: 3rd April 2024

Respectful and supportive customer service

Respectful and supportive customer service Reviewed on: 3rd April 2024

Helped with a Share of Freehold mortgage

I was a first time buyer that wanted to buy a flat where the building was share of freehold. For some reason no other mortgage providers would consider this but Saffron got it together and made me a good offer. Would recommend! Reviewed on: 3rd April 2024

I have a brilliant mortgage - best I could find

I have a brilliant mortgage - best I could find and exceeded my expectations. They coped with my solicitor going out of business at the critical moment but still gave me the mortgage! Reviewed on: 3rd April 2024

Excellent service

I needed an expat mortgage to purchase my mother’s flat and they were very helpful - on returning to the UK this was changed to a buy to let UK mortgage and all my dealings with Saffron Building Society have been professional, timely and helpful. Much to recommend them! Reviewed on: 3rd April 2024

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