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Saffron Building Society: Mortgages reviews

4.37
Based on 553 reviews, last reviewed 13th Mar 2025
187% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
13%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
7%

Latest highest rating:

5

Easy to contact, prompt response, UK representative. Easy to contact, prompt response, UK representative. Extremely helpful! Reviewed on: 13th March 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (553)

Review of the Saffron Building Society, Mortgages:

Very friendly staff member who went out of her way t...

5
Very friendly staff member who went out of her way to be helpful. Reviewed on: 21st August 2024

Great customer service from Mortgage Retentions

5
Lisa H of the Mortgage Retentions team was very knowledgeable, helpful and professional in the way she interacted with me. She very patiently listened and provided information on possible options once my fixed rate comes to an end, even the options that were more hypothetical in nature. This decision is one of the bigger financial decisions I have to make during my lifetime and I appreciate the time Lisa gave me. Reviewed on: 7th March 2025

Great customer service

5
Throughout the process of securing my loan Kim was thorough, helpful and explained everything fully and simply Reviewed on: 6th March 2025

Saffron has always been helpful.

5
Saffron has always been helpful with any queries I have had and always on hand. Nothing is ever too much trouble. Kim today was, as has Lisa and others in the past, incredibly attentive. Reviewed on: 5th March 2025

was dealt with very professionally , very impressed

5
was dealt with very professionally , very impressed Reviewed on: 4th March 2025

Saffron is very thorough, and clearly care about the...

5
Saffron is very thorough, and clearly care about their customers. Lisa was of great help. Reviewed on: 4th March 2025

Excellent customer service, very nice to speak to, e...

5
Excellent customer service, very nice to speak to, explained everything i wanted to know, quick service and as customer services go it was definitley one of the better and easy services i have used. Lovely lady, recommend a pay rise Reviewed on: 4th March 2025

Lisa was very professional and helpful

5
Lisa was very professional and helpful Reviewed on: 3rd March 2025

Great customer service

5
Kim was so helpful and friendly and really explained everything to me without making it all sound too complicated. Reviewed on: 28th February 2025

Lisa was excellent and very pleasant.

5
Lisa was excellent and very pleasant. Reviewed on: 28th February 2025

Very friendly customer service and professional appr...

5
Very friendly customer service and professional approach- felt very comfortable discussing my mortgage Reviewed on: 28th February 2025