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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.75 (1125 reviews)

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4.75

Based on 1,125 reviews, last reviewed 10th Sep 2026

23% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Lisa was extremely friendly and helpful. Lisa was extremely friendly and helpful. Gave me what I needed quickly and efficiently Reviewed on: 10th September 2026

Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

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Saffron Building Society Mortgages reviews (1125)

Kim was great on the call this morning.

Kim was great on the call this morning. Very helpful. However getting the self-build mortgage approved was very painful. This combined with the poor rates means I am unlikely to remortgage with saffron Reviewed on: 28th March 2025

Always get through quickly on the phone, very helpfu...

Always get through quickly on the phone, very helpful service Reviewed on: 27th March 2025

Always a pleasure to deal with.

The mortgage product has proved perfect for my needs and Saffron staff are always quick to respond to any query & a pleasure to deal with. Reviewed on: 27th March 2025

Great service happy to deal with you

Great service happy to deal with you Reviewed on: 27th March 2025

Lisa Howard was lovely, kind and listened to the ite...

Lisa Howard was lovely, kind and listened to the items I needed help with and then added further value by signposting me to online acccount so I can view my information. She spoken in a kind way that helped me understand everything clearly. Reviewed on: 27th March 2025

great customer service

i found the person who answered my call to be courteous and very professional in her handling of my query. Reviewed on: 27th March 2025

Amazing!

Amazing! Great help all staff I spoke to Reviewed on: 26th March 2025

Very professional and helpful.

Very professional and helpful. I will recommend Kim as a very good mortgage broker for the needs I wanted at this time Reviewed on: 26th March 2025

Good advice supplied.

Good service supplied over the telephone, clear and accurate advice given. A little surprised that the head office was closed on Tuesday 25th March and yet the web site did not seem to have a message to say so. The web site did detail some specific branch closures but not the head office. Meant I did waste some time on the 24th March trying to access telephone advice. Reviewed on: 26th March 2025

Speedy, clear, friendly and professional c...

Speedy responses with clear, friendly and professional communication. Reviewed on: 25th March 2025

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