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Saffron Building Society: Mortgages reviews

4.28
Based on 468 reviews, last reviewed 17th Jan 2025
29% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
14%
See only 3 star reviews
7%
See only 2 star reviews
5%
See only 1 star reviews
8%

Latest highest rating:

5

Good friendly phone conversation Good friendly phone conversation Reviewed on: 17th January 2025
Ray's avatar
Ray

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (468)

Review of the Saffron Building Society, Mortgages:

Excellent customer service.

5
Excellent customer service. Knowledgeable polite and friendly and easy availability compared to other banks Reviewed on: 5th November 2024

Excellent advice

5
Excellent and clear advice, which saved a lot of time and worry Reviewed on: 8th January 2025

Changing Mortgage to an Alternative Product

5
The entire process was straightforward, the team explained how changing the rate would work. Just all round nice experience. Reviewed on: 27th December 2024

Everything i have needed anything from Saffron ot ha...

3
Everything i have needed anything from Saffron ot has always been very easy and explained very well. Would definitely recommend to others. Reviewed on: 18th December 2024

Hard work, changing criteria and ZERO flexibility

1
Hard work (which isn't an issue), however the changing of criteria is hard to stomach. Also the speed they do things is mind blowing, rather than asking a load of questions they spent multiple weeks with a single question each time. Reviewed on: 18th December 2024

Great app and top customer service.

5
I was a member years ago then closed my accounts when I needed the money after moving from Birmingham to Portsmouth.and they accepted to reopen my account and the app is not lpleasant. Reviewed on: 11th December 2024

Saffron made my product switch easy.

5
Saffron made my product switch easy. They provided me with the information I needed to make an informed decision. The customer service is excellent, phones are answered quickly and staff are always extremely helpful. Reviewed on: 10th December 2024

Thankyou

5
For people not used to dealing with mortgages, decision making about mortgages is a nightmare. Every aspect of dealing with Saffron is positive and communication is clear, taking the stress out of the whole situation. Reviewed on: 10th December 2024

I received excellent service and advice

5
I received excellent service and advice Reviewed on: 10th December 2024

Could be more competitive with interest rates

5
Could be more competitive with interest rates Reviewed on: 10th December 2024

Fantastic

5
We have been with Saffron for a number of years and since day 1 the service has been fantastic (and really could not be better)! Reviewed on: 5th December 2024

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