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Saffron Building Society: Mortgages reviews

4.33
Based on 525 reviews, last reviewed 22nd Feb 2025
204% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
13%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
7%

Latest highest rating:

5

No troubles with Saffron, staff are very knowledgeab... No troubles with Saffron, staff are very knowledgeable with their mortgages and very polite advising clients on new mortgage rates. Although disappo... Read more Reviewed on: 22nd February 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (525)

Review of the Saffron Building Society, Mortgages:

Very impressed!

5
I’m always very impressed when I call customer services whether it is in relation to my savings or mortgage account. Reviewed on: 16th January 2024

Very good experience With Lisa.

5
Very good experience With Lisa. Very informative Reviewed on: 18th February 2025

Lisa Howard was very helpful answering all of my que...

5
Lisa Howard was very helpful answering all of my questions clearly and explaining things I was unsure of Reviewed on: 18th February 2025

Helpful service delivered with enthusiasm.

5
I was very impressed by the prompt and helpful service I received. All the information I was given was easy to understand and was delivered with patience and enthusiasm. I got the feeling that nothing was too much trouble and that they really wanted to help. Reviewed on: 18th February 2025

Great customer service

5
Great customer service and excellent advice and support provided at all times. Reviewed on: 17th February 2025

Lisa provide excellent service today, thanks you!

5
Lisa provide excellent service today, thanks you! Reviewed on: 17th February 2025

Very helpful staff (especially Anne Sleeper), quick...

5
Very helpful staff (especially Anne Sleeper), quick and efficient Reviewed on: 14th February 2025

Good English and product knowledge

5
Good English and product knowledge Reviewed on: 14th February 2025

Great service, clear communications.

4
Great service, clear communications. Thanks, Lisa. Mortgage rates seem rather high compared to competitors. Reviewed on: 14th February 2025

Excellent Customer Service

5
Experience with Saffron particularly around Customer Service has always been excellent. Patient and knowledgeable employees that are always happy to help. Reviewed on: 14th February 2025

Lady I spoke to on telephone was very helpful and po...

5
Lady I spoke to on telephone was very helpful and polite Reviewed on: 14th February 2025

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