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Saffron Building Society: Mortgages reviews

4.39
Based on 585 reviews, last reviewed 5th Apr 2025
379% increase in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
12%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

4

Always positive experiences. Always positive experiences. Helpful information, clearly explained. Reviewed on: 5th April 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (585)

Review of the Saffron Building Society, Mortgages:

Always friendly but efficient

5
I've had my mortgage with the Saffron for a little longer than I care to remember. I've not looked to switch as the rate is competitive and the staff are always great with me which I appreciate. Reviewed on: 29th November 2015

Always positive experiences.

4
Always positive experiences. Helpful information, clearly explained. Reviewed on: 5th April 2025

Advisor was knowledgeable, friendly and helpful

5
Advisor was knowledgeable, friendly and helpful Reviewed on: 5th April 2025

very good!

5
Allan’s head incredibly clear and helpful in adjusting my DD to a larger amount of Reviewed on: 4th April 2025

First Class Service

5
Great professional service provided by Lisa Holden. Thank you and please keep up the high standard Reviewed on: 2nd April 2025

Kim was amazingly helpful, very polite and friendly...

5
Kim was amazingly helpful, very polite and friendly manner! Reviewed on: 2nd April 2025

Fabulous news today!

5
Generally, I have been delighted with the granting and handling of our fixed rate mortgage to 85 my age. A positive and helpful experience. I have to say that the porting of this small mortgage, less than 10% of the value of our purchase, has been messy, mainly because of the surveyor you deployed on this and a previous property we rejected. Your software Egress also needs improvement, especially in handling attachments [from an Apple iMac?]. The icing on a nice cake was your discovery of your own error and the return of the wrongly taken redemption penalty: very well done on that - and thanks for calling not just writing. Reviewed on: 2nd April 2025

Very easy experience and knowledgeable people to tal...

5
Very easy experience and knowledgeable people to talk to. Excellent service Reviewed on: 1st April 2025

Yes was reviewing my mortgage Got a bit confused Bu...

5
Yes was reviewing my mortgage Got a bit confused But all sorted now thank you Reviewed on: 1st April 2025

Liz helped me a lot.

5
Liz helped me a lot. Her service was perfect. She an excellent employee. A value for Saffron !!! Reviewed on: 31st March 2025

Very polite friendly and efficient answering my ques...

5
Very polite friendly and efficient answering my questions with excellent clarity. Reviewed on: 28th March 2025

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