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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3791 reviews)

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4.52

Based on 3,791 reviews, last reviewed 6th Feb 2025

27% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Locked Account Had managed to lock my account . Spoke to Kendra Coady - Gleeson who managed to re - activate the account and solve my problem . She was Knowledeable ... Read more Reviewed on: 6th February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3791)

Review of the Saffron Building Society, Savings:

Issue free savings.

No issues. Use the app all the time Reviewed on: 13th September 2024

Locked Account

Had managed to lock my account . Spoke to Kendra Coady - Gleeson who managed to re - activate the account and solve my problem . She was Knowledeable and a pleasure to deal with . An asset for any company . Reviewed on: 6th February 2025

Amazing customer service

I spoke with Chi to close an account and she was so helpful. I just wanted to close an account but she guided me on obtaining a better savings account for me needs and also helped me for the future when my home and car insurance comes to and. She was so friendly and helpful I was really pleased with the service. Reviewed on: 6th February 2025

Exceptional Staff

I have spoken to a few members of staff over the last couple of weeks all of which have been extremely helpful but Priya was exceptional and got the results I needed Reviewed on: 6th February 2025

Debbie has been very helpful again with sorting out...

Debbie has been very helpful again with sorting out my father's account. Reviewed on: 6th February 2025

Friendly and efficient, all my queries were resolved

Friendly and efficient, all my queries were resolved Reviewed on: 6th February 2025

Excellent common sense advise in straightforward lan...

Excellent common sense advise in straightforward language Reviewed on: 6th February 2025

Friendly staff

Friendly staff good knowledge always welcoming Reviewed on: 6th February 2025

The lady I spoke to very helpful but Saffron buildin...

The lady I spoke to very helpful but Saffron building Soc should have got in touch with me not me with them I feel they except everybody should be internet savvy Reviewed on: 5th February 2025

Excellent service, 5 star - happy with everything

Excellent service, 5 star - happy with everything Reviewed on: 5th February 2025

Personable and informative

Personable ... telling me about relevant products. Answering my questions. Patient. Reviewed on: 5th February 2025

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