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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3766 reviews)

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4.51

Based on 3,766 reviews, last reviewed 31st Jan 2025

21% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Excellent service form the Brentwood team as always... Excellent service form the Brentwood team as always it nice to talk to a real person and a very helpful lady as well Reviewed on: 31st January 2025

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Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3766)

Review of the Saffron Building Society, Savings:

Much appreciated help from Molly.

Molly was amazing, so patient and kind. There were no signs of frustration from her all the time she was helping me and I needed a lot of help. She remained cheerful the whole time and deserves to be recognised as a real asset to the society. Thank you so much Molly Reviewed on: 7th November 2024

Excellent service form the Brentwood team as always...

Excellent service form the Brentwood team as always it nice to talk to a real person and a very helpful lady as well Reviewed on: 31st January 2025

Colchester Branch

Good rates compared to others in town. Staff very pleasant and knowledgeable answered my queries with ease. Reviewed on: 31st January 2025

Excellent service with a smile as usual.

Excellent service with a smile as usual. Reviewed on: 31st January 2025

Served by Freddie at saffron walden, was very helpful

Served by Freddie at saffron walden, was very helpful Reviewed on: 31st January 2025

Access denied

I was unable to access my account on line; the saffron system seemed unable to allow the password changes initiated by the advisor. (Several attempts were required.) Eventually, between us access was obtained - but I think we both found it a frustrating experience, and it took over half an hour to achieve. Reviewed on: 31st January 2025

Great local building society - always helpful

Great local building society - always helpful Reviewed on: 31st January 2025

Good service

A little bit of a wait but got everything sorted with Freddie in branch that I needed to Reviewed on: 31st January 2025

great experience in branch, thank you

great experience in branch, thank you Reviewed on: 31st January 2025

The new Ware branch is very modern as well as the st...

The new Ware branch is very modern as well as the staff being so polite and friendly. Reviewed on: 31st January 2025

Had lots of good help logging in and transferring na...

Had lots of good help logging in and transferring names off my account Reviewed on: 31st January 2025

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