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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3805 reviews)

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4.52

Based on 3,805 reviews, last reviewed 12th Feb 2025

11% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Excellent customer service Jess was a friendly, knowledgeable and business-like. She dealt with my queries efficiently and promptly. The phone was answered quickly. Thank you. Reviewed on: 12th February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3805)

Review of the Saffron Building Society, Savings:

Long wait to served as only I person behind counter

Long wait to served as only I person behind counter Reviewed on: 4th November 2024

I have always had great customer service and experie...

I have always had great customer service and experience with Saffron. It is my first time visiting the Ware branch since the refurbishment and I think it looks great. Reviewed on: 27th January 2025

My meeting with SWBS adviser was very helpful.

My meeting with SWBS adviser was very helpful. After a long discussion I was able to decide the best savings account to switch to given my current circumstances. I will not hesitate to consult Emily in the future.. Reviewed on: 26th January 2025

The customer service is always so friendly and court...

The customer service is always so friendly and courteous. I never have to wait long to get through. Reviewed on: 25th January 2025

Like coming into the branch - Friendly staff in Ware...

Like coming into the branch - Friendly staff in Ware and Stortford Reviewed on: 25th January 2025

Customer had came into branch to make a withdrawal a...

Customer had came into branch to make a withdrawal and made comments on how nice the new branch is looking as well as all the staff having smiles on their faces. Reviewed on: 25th January 2025

Very good service

Very good service matter resolved Reviewed on: 25th January 2025

Good clear advice on savings accounts

Today I had a follow up telephone conversation with Ian to discuss my future financial plans. As in our previous recent meeting, I was given clear advice and able to discuss different options available before agreeing to a plan for my future savings. I highly recommend this service. Reviewed on: 25th January 2025

Visited Ware branch to deposit a cheque.

Visited Ware branch to deposit a cheque. I have recommended Saffron BS previously to friends & family and the service has always been excellent. Reviewed on: 25th January 2025

Love coming into Bishops Stortford branch / Lovely s...

Love coming into Bishops Stortford branch / Lovely staff / good knowledge. The staff always remember my name which i love ! Reviewed on: 25th January 2025

Customer of 2/3 years - Like coming into branch

Customer of 2/3 years - Like coming into branch Reviewed on: 25th January 2025

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