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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.58 (3884 reviews)

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4.53

Based on 3,884 reviews, last reviewed 24th Feb 2025

42% increase in 5 star reviews

in the past 90 days

60% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Staff very helpful and did a lot to reassure Staff very helpful and did a lot to reassure Reviewed on: 24th February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3884)

Review of the Saffron Building Society, Savings:

Lauryn was amazing!

Lauryn was amazing! She was really helpful and informative. Reviewed on: 20th February 2025

Excellent service, 5 star - happy with everything

Excellent service, 5 star - happy with everything Reviewed on: 5th February 2025

Personable and informative

Personable ... telling me about relevant products. Answering my questions. Patient. Reviewed on: 5th February 2025

Helpful friendly efficient- quick service

Helpful friendly efficient- quick service Reviewed on: 5th February 2025

I had misplaced my login details and the experience...

I had misplaced my login details and the experience of updating them was exceptional! Reviewed on: 5th February 2025

Thankyou florrie

I wud like to say a big thankyou to saffron b Scociety for the help n service from florrie gray an absolutely jewel to have someone like that working for your team she went out of her way to help me the other day to open my bond with an account number and everything I’m not good at tech n modern methods but I’m giving it a go just to show my appreciation for her help n lovely friendly way she spoke to me n helped me. I sincerely hope she goes far in her job cos we don’t have enough people in the world like her bless u all n bless florrie ajewel in this world god bless. bill bridger Reviewed on: 5th February 2025

A human call agent

No long wait time for call to be answered call handler patient helpful and knowledgeable Reviewed on: 4th February 2025

Amazing service

Came into the Brentwood Branch, and was treaded with upmost care and efficiency by the two gentlemen on the till. Reviewed on: 4th February 2025

Great customer service but your app is not good..

Great customer service but your app needs some work. Reviewed on: 4th February 2025

Excellent customer service which resolved all of my...

Excellent customer service which resolved all of my minor issues quickly and painlessly. Reviewed on: 4th February 2025

Lauren has outstanding customer service.

Lauren has outstanding customer service. She offers relevant products , knows me and my family by name, understanding, friendly and fantastic with my children. Her service alone is enough to not make us bank anywhere else. Reviewed on: 4th February 2025

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