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Saffron Building Society: Savings reviews

4.77
Based on 6,636 reviews, last reviewed 14th May 2026
36% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Sophia sorted everything professionally and effectiv... Sophia sorted everything professionally and effectively with excellent customer service skills Reviewed on: 14th May 2026
KJGL's avatar
KJGL

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6636)

Savings Review

5
How easy it was and much easier than completing the majority instruction by form which was not that clear. Reviewed on: 15th December 2023

Savings Review

3
The branch is only open sometimes during the week never see the same staff in branch would like the branch to be open 6 days a week the branch would get more clients in not all transactions can be carried out on line poor system Reviewed on: 14th December 2023

Savings Review

4
No Reviewed on: 14th December 2023

Savings Review

4
My wife holds an 'online only' E-Saver acct. We understood this meant we could fully manage it online but not in-branch. But when going online to move cash elsewhere we found this was not so. Your branch staff did not explain this to us. Reviewed on: 14th December 2023

Savings Review

5
Would have helped if email saying how to deposit money was clearer, as I clearly didn’t understand that I needed both account number and bank account number / sort code to deposit money. Have now completed my transactions Reviewed on: 14th December 2023

Savings Review

5
Nice and friendly and very patient and helpful. Reviewed on: 13th December 2023

Savings Review

5
Pay out monies on day account matures. Keeping money over a holiday should not apply when automatic transfer is available Reviewed on: 13th December 2023

Savings Review

5
Telephone service was excellent. I'd initially visited the Colchester Branch, unaware of its Wednesday closure which was very inconvenient. I shall use the telephone service in future. Reviewed on: 13th December 2023

Savings Review

5
Really friendly and helpful Reviewed on: 13th December 2023

Savings Review

5
So easy to transact and so efficient and responsive - wonderful customer service - thank you so much Reviewed on: 13th December 2023

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