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Saffron Building Society: Savings reviews

4.84
Based on 7,210 reviews, last reviewed 19th Aug 2026
18% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Online chat with Angelina. Did the online chat with Angelina. I had managed to forget my memorable word (doh). She sent me the link, helped me to get logged in. She then changed... Read more Reviewed on: 19th August 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (7210)

Helpful!!

5
The customer service advisor was extremely helpful with an old account that I had Reviewed on: 10th September 2024

Have had an account for about 3 years and appriciate...

5
Have had an account for about 3 years and appriciate that you are still on the high street Reviewed on: 10th September 2024

Your made welcome at your Haverhill branch

5
Mitch and Morgan at your Haverhill branch make you welcome and are really helpful. The other staff are good too I can not fault them. Reviewed on: 10th September 2024

Great experience in branch, very efficient

5
Great experience in branch, very efficient Reviewed on: 10th September 2024

I would be lost without this bank.

5
I would be lost without this bank. Staff amazing. Reviewed on: 10th September 2024

My interaction with Stacey on the phone today.

5
My experience today with Stacey was really good. She made going online and moving my existing account to another very easy. Reviewed on: 9th September 2024

All of the members of staff are polite, helpful and...

5
All of the members of staff are polite, helpful and friendly. Reviewed on: 9th September 2024

I was struggling logging on and using the app but Da...

5
I was struggling logging on and using the app but Danielle helped me first through the chat and then rung me at a more convenient time to go through it over the phone can’t thank her enough Reviewed on: 9th September 2024

Excellent Customer Service

5
Forgot passwords Etc. V.patient & polite staff talked me through it. Safe reliable small B.Soc. Reviewed on: 9th September 2024

Never had an issue and customer service always so he...

5
Never had an issue and customer service always so helpful Reviewed on: 9th September 2024

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