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Saffron Building Society: Savings reviews

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4.77
Based on 6,636 reviews, last reviewed 14th May 2026
36% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
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3%
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2%
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2%

Latest highest rating:

5

Sophia sorted everything professionally and effectiv... Sophia sorted everything professionally and effectively with excellent customer service skills Reviewed on: 14th May 2026
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KJGL

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
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Adrian I
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6636)

Savings Review

3
If you are going to upgrade your system (advised weekend of 9/10 Dec) it is very important that customers are not inconvenienced and issues should be resolved quickly. Reviewed on: 21st December 2023
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Saffron Member

Savings Review

5
Temp password sent out is a nightmare Reviewed on: 21st December 2023
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Saffron Member

Savings Review

5
Calm pleasant manner that put me at ease Reviewed on: 21st December 2023
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Saffron Member

Savings Review

1
Your portal is absolutely terrible. Reviewed on: 21st December 2023
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Saffron Member

Savings Review

5
Very friendly and efficient Reviewed on: 21st December 2023
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Saffron Member

Savings Review

2
Fixed term Savings a/c certificate didn't show interest rate. Was 5.15% and not 5.4% I had applied for. Summary information sheet states 5.4%, so imagine how annoyed I would have been after 2 years to find it less. You didn't inform me! Reviewed on: 20th December 2023
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Saffron Member

Savings Review

5
All good, no suggestions for improvements. Reviewed on: 19th December 2023
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Saffron Member

Savings Review

4
Helpful and friiendly and most importantly, helped me with my query. Waiting time was a little long. Reviewed on: 19th December 2023
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Saffron Member

Savings Review

4
It is a helpful branch, but the communication regarding maturity documents of regular savings accounts needs improving, I did not receive any details, so had to go into the branch to sort the error. Reviewed on: 15th December 2023
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Saffron Member

Savings Review

1
respond to customer emails and monitor your mail boxes Reviewed on: 15th December 2023
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Saffron Member

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